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Pathetic Customer Service

This is a discussion on Pathetic Customer Service within the Reliance Broadband forums, part of the Broadband Internet Service Providers category; I was very excited to get a 2MBPS connection at my residence and the speed though never was that, it ...

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Old 07-02-07, 05:35 PM   #1
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nasir.shaikh is on a distinguished road
Thumbs down Pathetic Customer Service

I was very excited to get a 2MBPS connection at my residence and the speed though never was that, it was like kind of something better than nothing.

There were many connection problems.. but no one to resolve, it gets okay on its own. But last one week it has been down.. I logged in a complaint.. no one ever came or called to attend the complaint even after I called up so many times.

I waited for 10 days, and decided to switch to local area internet connection which I wanted to avoid before without even thinking of choosing any of the top players in the business. These top players do have the guts to give good options.. but they fail miserably when it comes to support.

Pls guys, dont go for this service .. and nor to any big players.. it is all waste of time and money.
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