Thread: slow speed

Dear sir,
i am using reliance netconnect broadband+ prepaid plan,i recharge ,it with a unlimited plan of 800,as per plan the upto 5 GB usage the speed should be of HSD speed then it will be upto 1x speed,but i m not satisfied with the speed,its very embarrassing to see that neither it worked at HSD speed nor its working at 1x speed now,current speed which i am using might be upto 10 to 15 kbps so i wants some solution as soon as possible,i will be greatful to you otherwise i will be forced to switch over to another network.my MDN no. is 9326194735.

Originally Posted by silu

Dear sir,
i am using reliance netconnect broadband+ prepaid plan,i recharge ,it with a unlimited plan of 800,as per plan the upto 5 GB usage the speed should be of HSD speed then it will be upto 1x speed,but i m not satisfied with the speed,its very embarrassing to see that neither it worked at HSD speed nor its working at 1x speed now,current speed which i am using might be upto 10 to 15 kbps so i wants some solution as soon as possible,i will be greatful to you otherwise i will be forced to switch over to another network.my MDN no. is 9326194735.

Hi,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

Regards,

RCOMcare