India Broadband

Forum

 

Reliance Wimax really sucks.

This is a discussion on Reliance Wimax really sucks. within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Hi Guys, I m a victim of the reliance Wimax plot. And I have summarized my experience so far with ...


Go Back   India Broadband Forum > Indian Broadband Forums > DSL Broadband Service Providers > Reliance Broadband

Register Blogs FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply

 

LinkBack Thread Tools Display Modes
Old 04-10-2007   #1
Junior Member
 
Join Date: Oct 2007
Posts: 2
Rep Power: 0 ajaykumarmeher is on a distinguished road
Default Reliance Wimax really sucks.

Hi Guys,

I m a victim of the reliance Wimax plot. And I have summarized my experience so far with them at the following link:
Reliance wimax was supposed to be cheaper then adsl and cable as it does not involve any investment on the isp's part for last mile connectivity as wimax is wireless but reliance wimax is charging a fortune just because there is no competition.

Last edited by Admin; 10-12-2007 at 01:15 AM.
ajaykumarmeher is offline   Reply With Quote
Old 15-10-2007   #2
Junior Member
 
Join Date: Oct 2007
Posts: 4
Rep Power: 0 rahul.kkale is on a distinguished road
Angry Reliance cant offer worst than this

Hi,

Reliance has again standup to its bad name. i m reliance wi-max customer since last 4 months, n faced tremendous amount of problems. i had took connection because of expectation that i can get better services, but it was totally opposite. a long chain of events starting from getting connection which took 15 days of frequent recall(answer was sudden surge in demand, so no equipments available). after getting connection, it was frequent dis connection then once get connected , speed was very slow(was getting at max 80 kbps for connection of 300kbps). then after 3 months, i could not access service at all, it was showing unidentified network. customer care service is more worst than that, after calling for 4 times they connected me to technical dept, which could not solve my problrm but promised to send a engineer( so called) to check it. after 2 days that guy(i wont call him even engineer) came, n coulnt understood the problem, so went back after promising that he will comeback after 3 days. he came back on 4 th day.. did something(donno what) went to see reciever(antena) on terrace and told that he is going to see the "tower". he went n after that he never returned. after frequent call to call center the standard reply was it will start with in 24 hours. but those 24 hours never ended. When i asked to connect to some senior person in call center, they put me on hold, n in rage i hold the call for 56 min, i called again after my petience gave up the call went to some new person getting same reply, agin asked to connect to some manager.. samething happend.. call on hold for an hour.... i again called customer support n this time challenged that poor call center guy to connect me to manager.. but that manager didnt had guts or courage to speak to customer. since 11 days i m suffering from the connection still no action has been taken. This is worst anybody can offer to its customer.

I have requested all those who are even thinking of taking reliance broadband connection to please please resist yourslef from getting mentally harrassed.
rahul.kkale is offline   Reply With Quote
Old 10-12-2007   #3
 
Admin's Avatar
 
Join Date: Jan 2006
Location: New Delhi
Age: 31
Posts: 3,088
Rep Power: 10 Admin is on a distinguished road
Default

Hummm.. Sounds interesting, but has the experience with the majority been similar or are there any happy customers of reliance wimax out there? We would love to hear from those as well who are happy with reliance wimax.
Admin is offline   Reply With Quote
Old 04-01-2008   #4
Junior Member
 
Join Date: May 2007
Posts: 85
Rep Power: 2 (-N-) is on a distinguished road
Default

this happens most of the time with brand new technology!!as far as i know,even us is not getting wi max till mid 2008!!
let the technology age a little!!but, i do blame reliance for putting out sumthing new & not even train their "engineers" & give extremely pathetic speeds of 300kbps when wi-max can offer much much more for very less cost to the operator!!
(-N-) is offline   Reply With Quote
Old 17-03-2008   #5
Junior Member
 
Join Date: Feb 2008
Age: 24
Posts: 32
Rep Power: 0 pk_rulz is on a distinguished road
Default

I cant believe M doing this .. i personally dont like Reliance .... never even used their phones ... finally had 2 try it as the cable mafia here does not allow anything else

But with me the experience was good ... touch wood ....

I called for booking ... the guy asked me 4 a week but it was done in 4 days....

i had some problem (upload was 0kB) after a month .. i called the CC they said i will get a call tomm ... i did get ... but i was not at home so i was called again n the guy told me that net will b fine after 10.30 pm...

i tried at 11 and it was not working i called the CC again ... they promised me a call nxt day ... i recived 1 early morning at 8 am that the network is fine now . . i was at work ... went home ... chked the strength .. did some adjustments with antenna... n it was fine...

Not a very bad experience ...

I mean with Reliance dats kindda good ....
pk_rulz is offline   Reply With Quote
Old 16-04-2008   #6
Junior Member
 
Join Date: Mar 2008
Posts: 20
Rep Power: 0 nascentmind is on a distinguished road
Default

Once the issues are sorted out you get quite stable and decent speeds. As usual though the customer care guys are ok considering bsnl where they don't even pick their phones on weekends.
It all depends on the deployment. If its done well everything will work fine and can support itself. If reliance wants to prosper let them concentrate more on proper deployment.
Also I am not sure what's the stance on linux problem by them.. That is really bad.
nascentmind is offline   Reply With Quote
Old 16-04-2008   #7
Junior Member
 
Join Date: Feb 2008
Age: 24
Posts: 32
Rep Power: 0 pk_rulz is on a distinguished road
Default

I hope they allow me 2 use Linux soon .... its pretty boring 2 use the other hacks and using MSFT 5.0 does not work for me on Ubuntu 7.10
pk_rulz is offline   Reply With Quote
Old 17-04-2008   #8
Junior Member
 
Join Date: Mar 2008
Posts: 20
Rep Power: 0 nascentmind is on a distinguished road
Default

If only they see these forums and involve the community and start solving problems with highest complaints...
nascentmind is offline   Reply With Quote
Old 22-04-2008   #9
Junior Member
 
Join Date: Jan 2008
Posts: 1
Rep Power: 0 deathpills is on a distinguished road
Default it really sucks !!!!!

hv been a customer for the last 3 mnths n trust me d wimax hs never wrkd the way it should........a) the speed hs always been on the slower side.....b) somehow or the other it always manages to disconnect itself........some limited or no connectivity shit...its one constant pain in the ass....

word of advice "DONT GO FOR IT"...........
deathpills is offline   Reply With Quote
Old 27-04-2008   #10
Junior Member
 
Join Date: Feb 2008
Posts: 14
Rep Power: 0 schauhan is on a distinguished road
Default Bye bye reliance wimax

Thank god ..got today BSNL broadband connection...So time to say bye bye to reliance wimax....
Really frustrated with these guys like customer support/tect support and this antena and server.
Nothing can be happened to reliance. The time it will start working good without any issue ...at that time BSNL or Airtel will itself be availabel in that locality.
schauhan is offline   Reply With Quote
Reply

Bookmarks

Tags
reliance, sucks, wimax


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads

Thread Thread Starter Forum Replies Last Post
Reliance if Cheating its customers shaileshl Reliance Broadband 3 02-07-2008 01:34 PM
Reliance sucks at speed-help aprilsagar Reliance Broadband 8 30-04-2008 08:49 PM
Reliance is going Sify way Admin Reliance Broadband 4 04-03-2008 03:54 PM
Armani might enter India through Reliance India Broadband Internet News and Views from the Business World 0 22-04-2006 10:22 PM
Reliance Broadband Buying out HFCL Connect India Broadband Internet Reliance Broadband 0 01-04-2006 06:46 PM


All times are GMT +5.5. The time now is 06:32 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0
India Broadband Forum