Unfortunately I am using netconnect broadband since more then one year now.
Netconnect is one of the worst broadband service in market.
Worst is there customer care.
My experience is that even sending mails since more then one year now you will never get any satisfactory reply from any of them and all the mail ids are just for fooling and looting customers.
I had to take netconnect as no other ISP(other then Tata which inturn just another netconnect) is available in the area I reside.
My experince is that once you but netconnect you are left on the systems mercy as the customer service is filled with all nonsense bastards who do not even understand the issue before replying.
Speed promised was 3 MBPS.
It never ever reached a speed of even 600 KBPS which fluctuates a lot from 0 to 600 kbps.
It remains at around 150 kbps and in between you get spikes of upto 600 kbps.
Download speed is approximately 36 kbps when broadband is enabled and when the broadband switches to 1x speed then download speed drops to 8 kbps.
The most important thing is that their net cunsumption meter runs at a jet speed just like like Mumbai’s faulty car taxi meters.
Whatever work I do on other ISP broadband on 1 GB the same will take 5 GB on netconnect.
Due to this the broadband of even 5 gb finishes in 10 to 15 days max even on browsing light weight site like rediff, TOI, gmail, yahoo mails etc.
Other ISP who have atleast 1 mpbs speed provide nearby ~900 kbps alomst constant speed.
Other ISPs Download speed is 150 to 250 kbps in case of broadband.
On complaining they say its dependent on the number of users in that area.
But it not so as I had been monitoring and seeing this speed since one year thought the day.
Their system itself is designed to give restritced speed and they give excuses of number of users.
So just stop netconnect as much as possible and do not get swayed away with their flattering marketing executive who do not even pick the calls after selling the device.
So just avoid Netconnect as its just a marketing gimmick and a way of looting people.
Netconnect and its employees are all thief company just like its scammer boss anil ambani.



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