India Broadband

Originally Posted by samthakur

Hey Phoenix123,
As per my personal experience, RELIANCE is the best ISP amongst the all others ISPs in India. No ISP is India is perfect. Rather India is not perfect. When we want to get better out of something, we must first provide our full support to it so as to make it perfect. Here is clarification your problem :
1. You spent over Rs.800. Now that's not Reliance's fault. They have their own free service to call up Customer care. You need to call up through Reliance connect and if you don't have one then don't blame Reliance for that.

2. You told one of the agent that "if this is the type of services you provide I want you to disconnect my connection." Now this is ridiculous. Read the quoted sentence again, you have directly mentioned that you want to discconect your connection. I agree that your behaviour was sheer out of frustration. So why didn't you call up the CC to let them know that it was just by mistake.
Anyone from other ISPs India would have cancelled your connection against the 'quoted sentence'.

3. Reliance did solve your problem on 15th or 16th October, though very late, but just because of your foolish statment they cancelled you account.

4. Don't say that Reliance is worst ISP just because they failed to solve your problem in time. One failure doesn't make Reliance worst. Go out & experience other ISPs, I am 100% sure that you would realize that Reliance is best ISP indeed. There is old saying "Don't count your chickens before they are hatched". You made a fist mistake out of utter frustration and now claiming Reliance as worst, again out of utter frustration.