Hi All,
I have been following this group for quite some time. As few of our friends have posted similarly yesterday i received a call saying summons would be issued in Delhi High Court for non payment of bills. The whole issue is like this :
1. I had been a user of the broadband wi-fi service since Sep 2009. the service was fine with no problems at all. It was a post paid connection .
2. During Oct 2010 i used to have very frequent disconnections problems which every time i used to call the customer care to rectify. I even threatened that i would not pay them the monthly bill.
3. After getting no reply i stopped payment of that months bills for which they had sent a technician . he suggested that there was a new building obstructing the path so i may not get good connectivity at all. he suggested that he cannot do anything. After which the bill were generated every month for the next three months. The total due was about 3k
4. After which when i got a call from local partners about payment i refused saying that i am not your customer any more.
5. In Feb 2011 i get a notice to appear in a local court in Bangalore which i just ignored.
6. Yesterday i get a call from someone saying that he's a big lawyer from Delhi and he is waiting for a copy of arrest warrant but can help me if i cough up the unpaid bill which is nearly 7k now.
The most important issue is the connection is in my wife's name. My question is is there any rule in the law to arrest for non payment of bills for the service not provided. I spoke to my lawyer and what he instructed is let them send court order and we would c the order.
Should i wait for the order or proceed to ask for settlement.
NOTE : The strongest point on the customer side is that Reliance VERY PROMPTLY disconnects the connection exactly after 7 days for your bill last date. so where is the question of using the service for these many days.



LinkBack URL
About LinkBacks
Reply With Quote