India Broadband

kool_guy716

yea thr is no other broadband service in my area..only bsnl nd reliance avialble rt now..bsnl i gave them application b4 3 mts still waiitng ...once if i get other service ..i will sure quit from this reliance

svishal19

I have been using the reliance broadnet connection for the pas 6 mnths and honestly have had no major issues with it...except for a few rare disconnections

viper_in_blood

lucky guy.....u r one of the most lukiest person on the reliance bb community otherwise even my close frends who had taken rel bb hv a horrible experience...

smoothvibes

i never used reliance broadband...

liberal

Using Reliance is like toss of coin. It is satisfactory for some and unreliable for others.

If consistent connection with reliable customer support is desired then Reliance is not for you.

But if good broadband alternatives like Airtel (have used earlier for a year) is not available in the area then one can try Reliance connection.

I stay in Lake Homes (Powai-Mumbai), the society has allowed only MTNL Triband & Cablewalla (Hathway) as internet options, inspite of next door Hiranandani gardens having numerous alternatives.

MTNL Triband has 1+ yrs waiting (Saki-Vihar exchange) & Cablewalla is very unreliable.I have finally made up my mind to put some money to experiment with Reliance Wimax (Thanks to this forum for much needed info).

rush123456

Hi There,

Let me tell you some stuff about this reliance.
I have seen many people against than for to reliance.
I've been using this ISP for a while. When it runs properly no body can beat it, Incase if you are in trouble for a day or two you ll be like alone in desert.

I used to have somewhere like 4-5 months of uninterrupted service but suddenly when there would be no internet for 1 day I used to hate this ISP a lot. This is what happens with most of them. Their cal centre and billing system sucks. But their equipment rocks!!!

I have a good example of this. The ordinary ISP's give many connections from a hub. When i was trying to get a reliance connection for my neighbour they told that they can give him because the slots for out locality were over. I felt very convinced with their answer.

They have a state-of-the-art technology.

I would rate 10/10 on connectivity -10/10 for call centre.

ranjitbhar

When it works its great the speeds are very fast and yes I have used Airtel, BSNL and other cable internet private providers, the reliance ping is the lowest in terms of comparison and great for online gaming (Xbox360 and PS3) but if they have a problem the customer support is clueless and the problem goes on for weeks until it gets resolved.

I am facing intermediate websites timing out from the last week it was okay 2 days ealier but again today I am getting timeouts for most of the site, and I know it would be a time waste to call the customer support!

saneeshjose

Customer service is very bad....The most common used words by them are "sorry", "raised a complaint", "I'm helpless, prob with technical dept".... barring the connection without any prior info. billing extra amount and takes long time to resolve any complaint. I've experience of getting 10+ complaint ids for the same issue. and you have no option for a higher level of escalation... wen it works it works gud, n if it goes down you are totally screwed up... I've used airtel n reliance, airtel is far better.. I suggest not to go for reliance at any cost...

Luckiest guy ever.... awaiting to c u edit this post with title "Reliance sucks!!! "

slnarayanan83

I am using Reliance broadband for the past 2 months. My experience is pathetic. Previously I was having Airtel and never faced a problem. But, Reliance connection failed miserably within 2 days and they took more than 18 days to fix the problem. Everyday I had to call from my mobile (as my land line also failed) and track with those guys. I even sent an email to their nodal officer...no responses. They fixed it only after I refused to pay my bill. The service depends on the city also...I guess in metros they offer better service...In small towns, analyze, ask people who are already using it and decide...don't rush and get yourself hurt...

ashish_sapkale1

I dont knw about other Reliance user.

Now it's more than one year I am using reliance Broadnet.
n experience with Reliance is good except I had some problem in first 1-2 months but after that everything is fine with my connection.

n also I dont remember that I waited for more than Max: 4min. for customer care.

I lived in Pune (East Area). I dont think user from this area have/had bad experiences.

but Everyone has right to give their opinion about the service.
I think the service may differ from city to city.