India Broadband

Hi All,

I have got my Reliance BroadNet connection today. They haven't provide me any modem or such. Just I have to connect the cable to my laptop and login to reliance website using my username/password and I am able to access the internet.

I tried to configure my D-Link Wireless router and after configuration, reliance website is coming up but when I enter my username/password, getting an "Authentication Failed" error.

Does anybody faced this kind of situation and how to resolve it. I would appreciate any help in this regard.

Regards,
Inderpal Singh

Hi Friend,


I faced same problem from yesterday night(20.11.2007) i.e Authentication Failed... But Now solved921.11.2007 10pm)

These r two steps...

1. Call Customer Care plz tell u r getting authentication failed..Surely they reset the password to broadnet.. then u might access ur login page...

2. Even after u r not able access ur login page..u again call Customer care tell same problem aris.. Then they resolve this issue with their server side.. Surely this resolve ur problem..

Plz tell me how to configure broadnet with D-Link router


Regardz,
Imran Basha.S

Authentication Failed problem is coming only when I use Internet using my D-Link wireless router

If I use internet directly (by connecting cable to my laptop), there is no authentication failed problem.

Regards,
Indepal Singh

I just had a chat with Customer Care and he said because its a single login account, I wont be able to use the wireless router. Is that so?

I too am facing this issue.. Reliance started blocking access through routers just a week ago.. I am yet to call the tech support to ascertain this..

Yes, some Reliance prepaid and postpaid plans doesn't support multiple login or NAT. So you will get authentication failed error when trying to login if its a simultaneous login attempt. To resolve this problem you need to switch over to a concurrent session enabled plan.

Even before reaching the login stage, the router needs to get an IP address.. This is where Reliance stops is the IP address request comes from a router..

They appear to be using DHCP Option 60 (Vendor Class Identifier) to reject IP address to the router clients.

The good news is that I have successfully configured my D-Link wireless router with Reliance BroadNet connection.

The next problem which I am facing is, net connection is damn slow through wireless. Page loading takes hell lot of time and its so much frustrating.

If I connect cable directly, NET speed is so good. I am not sure if I missed any configuration setting in my wireless router as there is nothing as such which needs to be configured.

Regards,
Inderpal Singh

its good to kno that at last u hav succeeded in configuring ur router....regarding ur query of using PPPoE or DHCP in the private msg that u had sent me, its DHCP dat im using, thank u

How can I get the wireless router to work with reliance wimax?