
Originally Posted by
charu
Hi All,
I have a reliance internet broadband connection which is a single user plan and I can connect through lan cable. But since I want to connect 2 laptops simultaneously to internet, I have configured a Wi-fi router for the same. For few days it was working fine, but recently when I try to login, it gives me authentication failed error message.
Whenever I call to customer care, thet say that my previous session is already logged in and it gets automatically logout if I leave my laptop idle for 30 mins or after a maximum duration for 6 hours.
But I am getting this authentication failed problem even whn i try to login after 12 hrs or so.And then I have to ask customer care to reset my password, and only after an hour or two, I am able to use it.
Its really bugging to see this error everyday. Can anybody tell me what should I do about it?
Customer care is of no avail and i have alreay invested on reilance broadnet, so i dont want to switch to another provider.
Is this issue related to cnfiguration of router.? It would be really helpful if anybody can provide some solution.