Thread: A New Problem with Reliance Wimax...

Congrats PK !!

Sorry, I couldn't respond earlier..

Did you do anything different than dhcp conf settings?

Nope .... one fine day it just started working .... Now even dhcpcd works with -i set to MSFT 5.0 ... donno how ... just added set vendor class in conf file as mentioned earlier ....

But my router still does not get an IP ... hav 2 chk that ... but 1 thing ... if i stik long enough i know its not impossible

I have finally raised a request today to disconnect my Wimax connection !!

Airtel folks provisioned my connection last Friday (took 1 hour) , I configured my wifi network (15 mins). I am mobile in my home again and am in the process of configuring my other Wifi gadgets..

Thanks all for your support..

Takeaways from this experience with Reliance:

1) The only Reliance stuff you can buy without much worry are their shares.. (again REL share holders may not agree with me.. :-)
2) Cutting edge technology (Wimax) is of no use when your customer care ORG is infested by a$$holes
3) Never buy a house in (/move to) areas where there is no Airtel - This single mistake cost me sleepless nights ..
4) One can live without connectivity - My experience with Reliance proves it!!

All the best!!

lucky bugger
I envy you cruisecontrol

Option 1


1. Connect the cable that comes from the Reliance modem to the Internet/WAN port of the router.
2. Now you will have 4 LAN Ports available with the router. Connect one of them to your network card of your PC or Laptop.
3. Now turn to your PC.CLick on START-->RUN--> type "cmd"--> type ipconfig /all and hit enter.. you shud details as follows:
Ip address:192.168.1.100
subnet mask:255.255.255.0
default gateway:192.168.1.1
and many other details... just note the "physical address" somewhere for your reference coz you would need it.. eg. 00-WR-SD-24-33-AE
4. Open IE and in address bar type in 192.168.1.1 and a Username / Password screen pops out. type "Admin" for both and hit enter. You are now on the Router set up page.
5. There will be an option for IP on the first page. make it 192.168.1.2 instead of 192.168.1.1 (default)
6. On the SUB-TAB you will have MAC address or CLONE MAC.. click on that and you will see a new screen. click the radio button to enable mac clone and then type the same physical address that you have copied from the PC.
7. Now go to the status tab and chk if you are getting an IP of 124 series or 125 series... if yes then you are online. Open an IE window and type in any website.. it will take you to the reliance website for your authentication..

Hi Friends,
I am also an unlucky customer of Reliance Wimax. The real problem started when I bought Linksys Wifi Router. WRTG54.
I had tried, normal configuration, MAC cloning, but Reliance Server is not assigning any IP to the router.
Guys please help me out, I am really frustrated of this.

Thanks in advance.

first chk whether u r getting ne ip by connecting to ur machine lan card. it may b the case that u r not getting that.

Originally Posted by cruisecontrol

I have finally raised a request today to disconnect my Wimax connection !!

Airtel folks provisioned my connection last Friday (took 1 hour) , I configured my wifi network (15 mins). I am mobile in my home again and am in the process of configuring my other Wifi gadgets..

Thanks all for your support..

Takeaways from this experience with Reliance:

1) The only Reliance stuff you can buy without much worry are their shares.. (again REL share holders may not agree with me.. :-)
2) Cutting edge technology (Wimax) is of no use when your customer care ORG is infested by a$$holes
3) Never buy a house in (/move to) areas where there is no Airtel - This single mistake cost me sleepless nights ..
4) One can live without connectivity - My experience with Reliance proves it!!

All the best!!

Well said CC...u r bang on the target..wondering ne reliance ppl are are reading this forum...hope they learn few lessons

Hi Anusheri,
I get the IP of 123.xxx.xx.xx after 2-3 tries on the laptop when connected directly to cable.
I have to do release and renew 2-3 times.

Originally Posted by cruisecontrol

Hi Folks,

I am one more unfortunate customer of Reliance Wimax.

Back ground (Skip if you want):

I was using Airtel for 3 years without a single issue. A couple of months ago I shifted my residence where Airtel does not provide service and BSNL said I should have applied when I was born so that they could give a connection by the time my kids grow up (I don't have kids yet ;-)

You are indirectly abusing BSNL for its late connections.
but i got connection within 8 days from applying ( with new phone connection)

I have this problem myself. The modem doesn't pick get the IP address. It takes upto 2-3 hrs to get the IP address. Reliance told me this is just a temporary problem because of some upgradation, although I don't believe it.

One way around it is to keep your modem turned on all the time. Once it gets the IP address, don't turn it off. You can turn your computer and router (I use netgear btw) off, but leave the modem on. If you turn it off, it'll again take an infinite time to get the IP address.

hi,

please approach Mrs. Geetha (Secretary to Mr verma DGM broadband bangalore, telephone house behind GPO) with a written complaint and your work will be done. contact her at this number. 22863322. Oh!!! and a word of caution.. she's a very sweet lady so dont get off on the wrong note over the phone. be rest assured that your work will be done but you have to ask her nicely, politely...

TC

Originally Posted by cruisecontrol

Hi Folks,

I am one more unfortunate customer of Reliance Wimax.

Back ground (Skip if you want):

I was using Airtel for 3 years without a single issue. A couple of months ago I shifted my residence where Airtel does not provide service and BSNL said I should have applied when I was born so that they could give a connection by the time my kids grow up (I don't have kids yet ;-)

Problem:

I took Reliance Wimax connection in Bangalore a couple of months ago. I was using a Wifi router (3Com OfficeConnect) and it was working fine for 2 months (approx).

However, for the past 1 week Reliance DHCP server stopped giving an IP address to the router. But If I connect my laptop to the Wimax Modem I get the IP address. If I clone the Laptop MAC address on the Router, it gives an IP address to the router immediately but after a few mins, that IP address stops working.

Summary - PC/Laptop gets IP address and the Router Does not get IP address. I tested the Router with other DHCP servers and my Neighbours BSNL connection and there is no problem with router.

My Questions:
1) Is anyone experiencing this issue?
2) Does anyone know if Reliance is intentionally denying IP addresses to routers (Based on the MAC address and ARP packets one can identify if the request is from a router)?
3) When I called the support they said they won't allow sharing a connection. Is this a new rule?
4) Does anyone know tips/tricks (including paying hafta) of getting a BSNL connection from KR Puram exchange in Bangalore?

i am also using the wifi router and had the same issue initally. in order to get the router do a handshake with the Wimax Modem(it is called the POE) u need to chnage the IP address of the router. This is how it will be done

long into the router home page i.e 198.168.1.1, once on th ehome page change the IP address to 198.168.1.2, this is a absolute must as the POE also carries the the IP address as 198.168.1.1 which creates a issue while hand shaking. Once u have chnges the IP address u will be ready to go on the net without any wires.
Lastly all this needs to be done all wires are in place that POE wire into the internet port of the wifi modem and the other wire from port 1 of the wifi modem into the laptop.

Hope this helps and if does dont forget to thank me.

Originally Posted by cruisecontrol

Hi Folks,

I am one more unfortunate customer of Reliance Wimax.

Back ground (Skip if you want):

I was using Airtel for 3 years without a single issue. A couple of months ago I shifted my residence where Airtel does not provide service and BSNL said I should have applied when I was born so that they could give a connection by the time my kids grow up (I don't have kids yet ;-)

Problem:

I took Reliance Wimax connection in Bangalore a couple of months ago. I was using a Wifi router (3Com OfficeConnect) and it was working fine for 2 months (approx).

However, for the past 1 week Reliance DHCP server stopped giving an IP address to the router. But If I connect my laptop to the Wimax Modem I get the IP address. If I clone the Laptop MAC address on the Router, it gives an IP address to the router immediately but after a few mins, that IP address stops working.

Summary - PC/Laptop gets IP address and the Router Does not get IP address. I tested the Router with other DHCP servers and my Neighbours BSNL connection and there is no problem with router.

My Questions:
1) Is anyone experiencing this issue?
2) Does anyone know if Reliance is intentionally denying IP addresses to routers (Based on the MAC address and ARP packets one can identify if the request is from a router)?
3) When I called the support they said they won't allow sharing a connection. Is this a new rule?
4) Does anyone know tips/tricks (including paying hafta) of getting a BSNL connection from KR Puram exchange in Bangalore?

This is the text that I found on reliance website. I was able to configure my friends WRT54g following this. Hope this helps you too with ur router....

Its pretty simple to share reliance wimax broadband using a Linksys WRT54G Wifi router. Just follow the below steps and its working fine at our end.

1. Connect the ethernet (RJ-45) cable (white colour) coming out from Power over Ethernet (POE) to WAN port of the router. At back side of the router your can see 5 RJ-45 ports, out of this 1 for WAN and rest 4 for LAN.
2. Connect your network card of desktop pc or laptop to any of the LAN port of the router.
3. Switch off the power to POE
4. Go to >>>Control panel >> Network >> Local Area Connection >>> Properties >>> Internet Protocol (TCP/IP) >>> Properties >>> Select obtain IP address automatically.
5. Go to Command prompt and type ipconfig/all you should get the details as below

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

6.Open your browser (IE / Firefox) and type 192.168.1.1 in the address bar and press ENTER
7. It will prompt for username and password type “admin” for both username and password. Now you are under settings page of your router.
8. Under Setup >>> Basic Setup ,Change the Local IP Address from 192.168.1.1 to 192.168.1.2 (This is very important, because the Subscriber Station (receiver or SS) will have ip address as 192.168.1.1 )
9.Under Setup >>> MAC Address Clone >>> Enable >>> Click “Clone your PC’s MAC” . Then Save settings.
10.Switch on the power to POE and allow atleast 2 mins to complete hand shaking.
11. Under Status >>> Router >>> you can see as below

Login Type: Automatic Configuration - DHCP
IP Address: 123.xxx.xxx.xxx
Subnet Mask: 255.255.xxx.0
Default Gateway: 123.xxx.xxx.1
DNS 1: 220.225.236.84
DNS 2: 220.225.236.85
DNS 3: 202.138.96.47
MTU: 1500

Thats it now you have configured your Wifi router to share your Reliance Wimax Broadband.

If it doesn't help do let me know.

Expecting a thankx if this helps!!!!

Originally Posted by cruisecontrol

Hi Folks,

I am one more unfortunate customer of Reliance Wimax.

Back ground (Skip if you want):

I was using Airtel for 3 years without a single issue. A couple of months ago I shifted my residence where Airtel does not provide service and BSNL said I should have applied when I was born so that they could give a connection by the time my kids grow up (I don't have kids yet ;-)

Problem:

I took Reliance Wimax connection in Bangalore a couple of months ago. I was using a Wifi router (3Com OfficeConnect) and it was working fine for 2 months (approx).

However, for the past 1 week Reliance DHCP server stopped giving an IP address to the router. But If I connect my laptop to the Wimax Modem I get the IP address. If I clone the Laptop MAC address on the Router, it gives an IP address to the router immediately but after a few mins, that IP address stops working.

Summary - PC/Laptop gets IP address and the Router Does not get IP address. I tested the Router with other DHCP servers and my Neighbours BSNL connection and there is no problem with router.

My Questions:
1) Is anyone experiencing this issue?
2) Does anyone know if Reliance is intentionally denying IP addresses to routers (Based on the MAC address and ARP packets one can identify if the request is from a router)?
3) When I called the support they said they won't allow sharing a connection. Is this a new rule?
4) Does anyone know tips/tricks (including paying hafta) of getting a BSNL connection from KR Puram exchange in Bangalore?

Hi,
THANK YOU ATANU....
I'm in Bombay using Reliance Broandband with a Dlink Dir-300 router...
I got UP AND RUNNING with your solution in less than three minutes...
Cheers bro!!!
Suveer

Originally Posted by atanuray11

For any wireless SOHO Router, the basic configuration includes Connection Types on the Router Setup page.

Reliance Wimax will be Dynamic (DHCP)

Step 1 :

Connect the Wimax wire from the wall outlet (power adapter provided by Reliance) to the computer directly. The computer must be in DHCP mode.
Check the IP Address of the Computer. It should be a public IP Address.

Step 2 :

Open a web browser. If you try to open any page, it will take you directly to the Reliance Broadnet Login page. Login with your Reliance User ID and Password. Then Log out.
Close the web browser.

Step 3 :

Now, connect the wimax wire to the WAN Port on the Router and the computer to any LAN port. You can open the Router Setup Page. Do MAC Cloning. Then, save changes. Run DHCP on the Router.
Also you can configure wireless network, by changing the SSID and security.

Step 4 :

On the wired computer, open web browser, go to Reliance Broadnet login page and login and start enjoying the service.

One problem, you might face is when the Router is turned off in between. You may have to repeat the Steps 1,2 & 3 to get the connection back.


Reliance wimax connection functions very well on Linksys WRT54G Router.

I would love to get feedback on the troubleshooting at

atanu_ray1@rediffmail.com