Trouble with Reliance Broad band & Netgear Router Wgr614

Dear Gurus,
I have a peculiar problem with Reliance Broadband and Netgear router

ISP : Reliance broadband Fixed wire connection (No telephone, Modem)
Router : Netgear router Wgr614
Devices used : 2 Smart Phones(Android & Apple), 2 Laptops

This peculiar thing started from day 1 (I installed the router with the instructions provided with Netgear)
All the devices get connected to the personal WiFi sucessfully.
However, In the laptops the reliance login page never opens up.
Meanwhile in both the smart phones it opens up after 3 to 4 trys.

Once connected and if something is downloading, it is perfect.
However, if it is idle the reliance page logs out and the whole process of connecting is re-started.

Really confused
please advice

Thank you

Originally Posted by Mikon

Dear Gurus,
I have a peculiar problem with Reliance Broadband and Netgear router

ISP : Reliance broadband Fixed wire connection (No telephone, Modem)
Router : Netgear router Wgr614
Devices used : 2 Smart Phones(Android & Apple), 2 Laptops

This peculiar thing started from day 1 (I installed the router with the instructions provided with Netgear)
All the devices get connected to the personal WiFi sucessfully.
However, In the laptops the reliance login page never opens up.
Meanwhile in both the smart phones it opens up after 3 to 4 trys.

Once connected and if something is downloading, it is perfect.
However, if it is idle the reliance page logs out and the whole process of connecting is re-started.

Really confused
please advice

Thank you

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare