India Broadband

under2811

Hi,

I am Pune user

I have taken Reliance Wi-Max @ 2 months back..for 1st month it is working fine

But then problem starts

I am not heavy user... just two or three days (approx 2 hrs per day) per week
I am using it.......As per some suggestion I am always login and log out every session...
But what is happening I am getting IP address 196.X.Y.Z..
Then I am trying some task like
1. disable LAN connection and again enabled or
2. ipconfig /all
3. ipconfig /release
4. ipconfig /renew

but after several min of working on that (20 to 25 min) I am getting correct IP...but for every login session I need to do thsi

What is best solution to fix it??

Please help me out....

snw2288

Call customer care. they will fix problem. this happens coz reliance themselves change alignment of their antennas frequently to cope up with requirement.

Hope u'll find this helpful

maripaka

Hi,

i also had taken Reliance Broadnet Wi-Max connection some 3 months ago. i didnt know that the connection is a dynamic IP based connection at the time of applying. Once the system boots up it take a minimum of 10mins to max to acquire an IP address. cant say abt the maximum time...once it dint get connected for a week. I was really pissed off with this kind of pesky routine(disabling and enabling the network) and waiting till some IP is acquired even for a small-time browsing. It was all uncertain how immediately it will acquire an IP address.

Making this more worse are the customer care and the technical dept. They immediately used to attend my call only to log the complaint but after that they never turned up. They didnt infact maintain the little courtesy to call back and follow up on the issue. Recently some 15 days ago, all of a sudden the network has gone completely off and we logged a complaint. Later we realized that it was just a waste of our time calling the customer care and shunting them to send a person over to our place who infact came only after 15 days. We were taken aback when he suggested us that better terminate the connection and look for some other provider which we did and now hunting for another broadband connection.

So i advise the folks to stay away from the Wi-max "dynamic" IP stuff.

Kindly share if you know about the Wi-max "static" IP connections being provided by Tata indicom..

Thanks.