India Broadband

I gave a Cheque for Rs 500 on December 23 -2007 as advance money for net connection.I was assured that I would be getting the connection in 3 days ,even after 19 days Broadband connection has not neen installed.when i call up in Reliance office the person tells me he will check up and call me back in 30 minutes,he never bothers to call.In comparison bharati airtel truly gives world class service,i have 1 connection in my home and if there is a problem those people are willing to rectify it even on a sunday.I am fed up with reliance and i want my advance money back. I am from Sembudoss Street,chennai.The Reliance Broadband Representative's name is Santhosh.