India Broadband

abhis_iitkgp

hey i went through the post on relaince wimax trbls solved and i know how to connect in support mode, but not sure how to disable a bs and enable bs ?

Sandheep

No luck I had only 2 BSs available and one assigns me an IP.
I have a couple of others listed but they are not operational

Sandheep

instead of TELNETTing in to 192.168.1.1 use your browser to access the antennae.
there you can add remove BSs once you click on "Scanner Channel"

kunal

how much is the charge for static ip address ?

underground1419

Finally got a call from some supervisor.. says he will work on it imme.. get a call from tech support an hour later ... they said there was a prob with their servers during upgradation.. and some users are facing this problem... and that they would fix it by 22:30hrs last night.. still does not work.. and as usual ... the ticket has been marked as resolved.. They gave me some local supr's tel number.. 080-30197777, but is always engaged.. Just chk if u guys from B;lore can get thru this and if anything can be done.

mrrao.rb

Hi I am a Reliance Wi max user at Bangalore. This Connection is in Company`s name. From past two months we have been facing a problem wrt UPLOAD SPEED. Many times I have complained and nobody is responding properly.
Some people used to tell the complaint has been escalated...... When asked with the other end person, he refuses the escalation.....
Finally I have decided to bring this to all of you and I want to know What should be my next step....

underground1419

we are all wondering wht the next step could be

gpganesh

Hi All,

I have also got the bill for last month while i am still to recover from 50 days of troubleshooting of upload problems. I took up for waiver with Arvind in Bangalore who is looking after the entire accounts of Reliance Wimax for Bangalore. He replied me to pay half the bill as i had utilized downloads. I am yet to reply him with strictures that PARTIAL service cannot be billed in %.

Meanwhile, I am escalating this issue with Anshul Rastogi, who is the technical head of Wimax in Bangalore. I might get into a contact with them through Ria Broadband Communications who provided me the connection. Let me see if something works for us.

I would request all to refrain from paying the bills and lets get together on this issue and reply them suitably.

gpganesh

All,

I am likely to get in touch with Anshul Rastogi, who is the lead for WIMAX services in Bangalore. Hence, request all of you to provide your connection details to gpganesh@gmail.com. I need the following details:-

Name:
Number:
Subscriber ID:
Upload Prblm faced since when:

Please provide the details, as we shouldnt end up with no details contradicting our apprehension.

URGENT.

gpganesh

Arvind.Cheluvaraju@relianceada.com

Also raise a complaint in customer care after mailing Arvind.
You will for sure receive a mail asking you to pay a % of the bill as you would have used for downloads...... Lets not abide to this and post them a BIG NO.

Big time to rake up the issue.
Pls co-operate.