They had come home and checked everything out... It didn't do much good. they confirmed everything was ok at my end and said they would contact Mumbai to get the issue resolved.
I haven't herd from them since.. I'll give them a call sometime tonight and see what they say

Hi Moderator

As this problem is prevailing with RELIANCE WIMAX for more than a months time, and few other users are also facing similar issues, i request you to make this thread sticky on top of all.

Hey Sandeep,

These guys call up promptly on every complaint... but all in vain. no one is able to sort out this issue yet. I have also suggested them to try out changing the SS antenna. By this way, they will give you a new Mac id. I am sure new mac id will have the connectivity properly. I guess there should be something defective with the mac id communicating with the reliance server.

I have been showing them the example of my neighbour working very comfortably with upload speed, but they all in deaf ears.

I have also written to Anshul Rastogi, who is the tech lead for Bangalore, Rcomappellateauthority.Karnataka@relianceada.com, and nothing has happened yet. Not a call from Anshul's office also. Wondering if Bangalore RCOM is only into marketing and not into technical solutions.

Hi,

I am facing same issue from last 15 days, i called helpdesk several times, they assign a new complaint number everytime, old tickets are closed by them as resolved without any confirmation from user. every day i am calling them, abusing them, told them to bundle their equipments and take this stuff, refund my money if they can't solve issue. I guess everything is going into deaf ears.
I am in Marathalli (ORR) area, looking for other alternatives, i don't think they will be able to solve this issue. I will never suggest reliance to anybody in my life.

Vishal

I raised the issue again with Reliance Customer care and then it got forwarded to the Tech Team.They have fwded the request to Server Spport team.They will Call me.

THEY FIXED IT!!!! The server support team fixed it.. I dont know what they did but they did. if you guys are still having the problem here is my ticket number, see if they can duplicate the resolution 63949393

They Fixed it. they did not have to change out the antenna. did someting on the server end. my ticket number was 63949393 they may be able to duplicate the resolution with my ticket.
Let me know if your issue has been resolved

Issue at my end is still not resolved.I still get extremely low upload speeds.How abt others facing this issue?

same here, still can't upload. Calling them everyday and they are saying that it's in resolving state.

These guys came home and tried doing lot of config stuff to my antenna. Nothing happening. One last option: Static IP. DHCP connections proving to be adverse. So lets try that. guys you can ask for static IP. Its normally charged and provided only for commercial users. But, we can state the problem and ask for static IP free of cost. They wont provide so easily. You need to really barge and get it.

This is not an end.... it might help solving the issue.