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Wimax - upload issues

This is a discussion on Wimax - upload issues within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Ok Sandheep, tell me which id I can send the email for bill waiver to.......


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Old 13-03-2008, 06:28 AM   #221
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Ok Sandheep, tell me which id I can send the email for bill waiver to....
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Old 13-03-2008, 11:47 AM   #222
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Default Same issue with me too
No uploads .. they are just not able to solve problem. this is 5th day.
Is it due to cable cut in Iran?
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Old 13-03-2008, 11:57 AM   #223
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Default Solution???
ok guys i think i might have found the prbolem.... (at least for me)

i'm still working on it (doing R & D thing).

will keep u updated.

ps: i request you all to post Modulation type.i.e.,
in telnet mode when we do ;sh bs; look for the variable under DL-Fec and post it here (will be something like qam or bpsk etc, will help me know about you problems). also post Rssi & Cinr details

hint: higher moulation connectivity (high speed) together brings higher error rates (good downloads, but erroroneus uploads) , lower speed modulation like bpsk 1/2 will bring stability and greater user experince at the cost of some speed.
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Old 13-03-2008, 01:38 PM   #224
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Default Bhaveshg:
It has nothing to do with the cable cut issue.. Pl. go through all the posts from beginning to understand this..
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Old 13-03-2008, 04:25 PM   #225
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Guys, for some reason I am unable to Login to the Telnet session with support/support credentials.
But the browser login works fine with this UN and PW. What could be the problem?
Has the NU PW changed for Telnet?
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Old 13-03-2008, 04:41 PM   #226
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Thumbs down Morphis Vote for NO
Morphis, any comments on your Vote!
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Old 13-03-2008, 07:33 PM   #227
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Quote:
Originally Posted by naveenroy View Post
Ok Sandheep, tell me which id I can send the email for bill waiver to....
You can start with broadband@relianceada.com and then escalate to various email ID's mentioned in this thread.
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Old 13-03-2008, 08:52 PM   #228
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Quote:
Originally Posted by Sandheep View Post
Another thing I have done is sent a mail to their Customer service team. They have raised a ticket for the waiver and emailed me the ticket number committing to work on it. Blah Blah Blah!
This way I have documented proof of the ticket with date stamps and all.
Sandeep, U just have the Ticket number, what proof you have that it's not been resolved for more than 15 days, they close the ticket once they call u.

and again u need to raise a new ticket. No tickets are kept in queue for such a long period.
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Old 13-03-2008, 09:20 PM   #229
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Originally Posted by gpganesh View Post
Morphis, any comments on your Vote!
i voted NO for i aint havin ne kinda prob regarding UPLOADING....
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Old 13-03-2008, 09:29 PM   #230
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Guys any idea why I cant telnet into the telnet session with the support/support credentials?
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