India Broadband

Sandheep

Guys, just got a mail from a .Yashodhara.Ramakrishna@relianceada.com they say they are offering only a 50% waiver since There was useage.... I'm pressing it further.
Cruise.. did you get any response to your request for a 100% Waiver?

naveenroy

Ok, I live in Channasandra, on the Outer Ring Road, near the Rammoorthy Nagar Signal and I still have no uploads at all!.

oopsaiwa

Try out by connecting to different BS......you may find urself lucky.....i'm Near BEML gate and its up to the mark since 2:30 hrs.....

cruisecontrol

Hi,

Since customer has faced with upload problem from 7th feb,waiver will be posted for 20 days,i.e. 7th feb to 26th feb 2008 amounting to Rs.758.43/-.Customer
has to make the balance amount of Rs.84.27/-.Waiver will be reflected in the next bill.


Thanks & regards,
===========================
Arvind Kumar C
REVENUE ASSURANCE
RELIANCE COMMUNICATIONS
Karnataka
Landline-080-30331954
“Without your involvement you can’t succeed. With your involvement you can’t fail”

cruisecontrol

<xxxxxxxxxxxxxxxxxxxx>

I filed several complaints to fix zero upload speed between 7 Feb till yesterday and the issue is yet to be fixed.

Apoorv Rajan from Reliance called me and requested me to not file any more complaints and he assured that I would get waiver..

As you are aware, as per TRAI QoS regulations (No. 304-6/ 2004-QoS), I am eligible for complete bill waiver for the month of February.

I sent several communications to your Nodal officer which never got any response.

Your customer care folks told me that someone would get back to me in the next 24 hrs (several times). I am yet to receive any call..

Regards,

-<xxxxxx>

cruisecontrol

As per Sudhir's post someone from Reliance said that they didn't have enough infrastructure to support the subscriber base.. we were suspecting this all along..

They should have informed everyone upfront..

oopsaiwa

Guys.....my upload working fine.....as it should be.....seems like techies have installed a new tower in my area.........how about guys......all da best to all of you...........

Sandheep

oopsaiwa, No, I seriously doubt they installed any new towers.. just fixed whatever was broken....
I'd really be interested to find out what it is that they fixed

Sandheep

Ganesh... You still in town? Has you're issue been resolved?

oopsaiwa

i dont know what they did.....what matters for me (and for everyone very soon) its working since 2 PM.......the next agenda should be for pressing them for bill waiver....42 days for me ....since 2nd feb....