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Wimax - upload issues

This is a discussion on Wimax - upload issues within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Hi, I got a call from the technical department of Reliance. It was a long chat with those guys. Finally ...


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Old 17-03-2008, 11:49 AM   #271
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Thumbs down Reliance made this with help of Tata Guys

Hi,
I got a call from the technical department of Reliance. It was a long chat with those guys. Finally they revealed the secret. They made this break through with the help of tata guys and they have to change just a few settings at their BSs. Now all works fine. Tata seems to have a stable network in wimax area. They also charge the reliance for a 1/2 lakh. (just for settings change in BS )
Bujji
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Old 17-03-2008, 01:43 PM   #272
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Default If this is true..

This is ridiculous..

Telsima is such a small company that they could have got them solve it..

Reliance Brochures show their Central NOC picture which looks like a NASA control centre or a Nuclear reactor control centre.. (Of course all telco NOCs look the same way) and you should read their brochure which mentions about the capabilities of their teams etc.. :-)
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Old 17-03-2008, 05:19 PM   #273
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Ok, if that is not a solution, then I don't know what is!!. Hehe, look at those upload speeds!!

Thanks a lot guys for all the help and support. I really believe that all our interactions and emails have helped Reliance understand and solve the problem. Now, lets hope we get our bill waivers too!!

Keep rocking....
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Old 17-03-2008, 06:17 PM   #274
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Guys.. any of you manage to get a 100% Waiver? I got a reply today stating that 50% was the max they could offer.
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Old 17-03-2008, 06:30 PM   #275
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No, I had sent a mail to everyone including Arvind but looks like they are waiving off the billing for only 7 days for me. I am still continuing to haggle with them and will be following it up.
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Old 17-03-2008, 06:39 PM   #276
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Thumbs up

Hi, I also got 50% waiver.As they are saying that is max they can offer.
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Old 17-03-2008, 06:46 PM   #277
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Red face Going ahead with reliance wimax

Hi Guys,
Seeing this post i am going for reliance wimax as i don't have any other choice. BSNL has not even got cables in my area
Happy to see that the upload issue has been solved
Just payed the guy yesterday and now he says that it will take 10 days for the connection to come. hoping for the best

By the way any body has got a reliance wimax in rajarajeshwarinager?
if yes please post about the connection in RRnagar
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Old 18-03-2008, 01:06 PM   #278
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Gardencityboy,

You may check with Airtel once again.. They've decided to expand in the city (apparently after BSNL decided to issue a PO for a huge DSL gear order).

Last week they visited my apartment and said that they would give connections in 3-4 weeks.
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Old 18-03-2008, 03:24 PM   #279
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I got a courtesy call from Reliance just a few minutes ago, apologizing about the horrible inconveniences I faced over the last few months. They assured me that services would return to normal by the 25th of this month. So I am assuming that for those of us whose Upload Issues have not been resolved yet they should be resolved by the 25th. When I asked about the 100% waiver the agent said that its best I contact their CC department about that!
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Old 18-03-2008, 03:38 PM   #280
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Lightbulb Can i sell relaince equiment

Hey I was just wondering if reliance is giving very bad service and i cannot connect to the net and i get so angry

Can i sell the reliance antenna they have provided or at least throw the antenna form the 10 floor so that i breaks in to pieces

I have paided Rs 500 and i want to make reliance pay much more than that in terms of losses

Is this possible?
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