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Wimax - upload issues

This is a discussion on Wimax - upload issues within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Originally Posted by nitinkhungar Issue at my end is still not resolved.I still get extremely low upload speeds.How abt others ...


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Old 19-02-2008   #21
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Quote:
Originally Posted by nitinkhungar View Post
Issue at my end is still not resolved.I still get extremely low upload speeds.How abt others facing this issue?
Nitin, Unable to send you the list of complaint numbers & the mail to you, as upload issues are still there. will call you tomorrow and speak in detail.
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Old 19-02-2008   #22
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Originally Posted by Sandheep View Post
THEY FIXED IT!!!! The server support team fixed it.. I dont know what they did but they did. if you guys are still having the problem here is my ticket number, see if they can duplicate the resolution 63949393
Sandheep, thanks a lot. Appreciated.

Will try reaching out to the server team with your ticket number and take chances with my case. Hope others will also make use of this.
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Old 20-02-2008   #23
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Originally Posted by ashokbantu View Post
i am also facing the same problem
hi ashok,

any news from your side....
is anything happening?

please update this post as there are many others who are facing this issue and will want to resolve this at the earliest.

u can also contact me on my mobile.
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Old 20-02-2008   #24
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Default All Guys NOTE

Hi All, Today reliance guys came home and tried changing a new antenna and check if uplink connectivity works. But to my shock, even that didnt work. They changed a new antenna and checked. Downlink was almost 2 Mbps. But uplink was NIL "0".

So now, next step.. provide some ideas. The local tech lead is closing my ticket with a note that SS antenna doesnt have any problem, as the problem persists even after changing.

Need some help. Anyone........
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Old 20-02-2008   #25
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i am also facing the same problem from last 15 days......can't upload nothing....

i call them every day and they give me new complain numbers( i have alist of complain numbers now).............i live in Bannerghatta Rd........
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Old 20-02-2008   #26
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@nitinkhungar

in your case i think you are getting the right speed
bcoz in BSNLs 2mbps connection also ,the upload speed is very very low.
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Old 20-02-2008   #27
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Hey Ganesh, how are you checking your uplink speed?
I seriousy doubt it has anything to do with your antenna. it could be your login. can you try getting someone elses user name and pw and see if anything changes. Keep me posted.
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Old 21-02-2008   #28
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Thumbs down Sandeep

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Originally Posted by Sandheep View Post
Hey Ganesh, how are you checking your uplink speed?
I seriousy doubt it has anything to do with your antenna. it could be your login. can you try getting someone elses user name and pw and see if anything changes. Keep me posted.


Sandeep, your idea is also to be tried. i can try today and let you know. lemme check that also.
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Old 21-02-2008   #29
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Thumbs down All

All,

I am interacting with the Bangalore technical incharge (Geetha Srinivasa Rao) and team to get immediate attention to this kind of problem faced by customers.

Can we share the Name, Contact number, mail id, Subscriber id & recent complaint number of everyone facing this problem. I can take it up further with them. I will also post you guys on the developments.

Collective pressure would bring some solution yaar. please share this on this forum, or jus mail me in gpganesh@gmail.com

Ganesh
9886226347
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Old 21-02-2008   #30
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Thumbs down All in vain

All in vain. I have interacted with almost everyone in the reliance customer care / technical care chain. Now, everyone in the service chain knows me by name. This is wat happens if you have RELIANCE WIMAX.

I dont understand why is there no one with enough competency to sort out this issue of many of us. My repeated emails to all the leads and phone calls mentioning clearly that there is a 40 days outage, have all gone in vain.

Guys, can we do something about this collectively. Suggest your opinions.

And Moderator Sir, please suggest if you have any views on this.
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