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Credit Limit in Unlimited plans ??? Wimax

This is a discussion on Credit Limit in Unlimited plans ??? Wimax within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Hello Guys.... This is a new thing i found out about Reliance Wimax connection. i have subcribed for 300kpbs unlimited ...


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Old 17-03-2008   #1
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Default Credit Limit in Unlimited plans ??? Wimax
Hello Guys....

This is a new thing i found out about Reliance Wimax connection.
i have subcribed for 300kpbs unlimited and upgraded to 600kpbs unlimited within a month.

Now they have blocked my connection suddenly saying i have exceeded my credit limits ? They say i have to pay up my bills( Rs 1800 ) to and pay another Rs. 1565 in order to get my connection activated again, which mean it comes to Rs.3365.

Just read what i have written to the customer care.

Quote:
sir..

i am very much shocked to find out that my connection has been terminated from your end due credit limit.
i only found out 3 days later after my connection was suspended when i called the customer care.
i applied connection for 300kpbs unlimited and upgraded to 600kpbs unlimited. Now they say i have exceeded my credit limit and i have to pay 1565 in order for my connection to work. Now i want to know Where unlimited plan went ???? i want to know what this credit limit of yours mean and where did my unlimited plan go ? and do i have to pay 1565 + 1800 = 3365. if so please terminate my subscription wit immediate effect and inform me. Never did this happened while i had my 512 kpbs unlimited Airtel connection. i am a heavy downloader , i download 24x7x365.
They won't even disclose what the credit limit is?. I'm not paying up until i know what it is ? but i certainly am going bask to my good old Airtel

Watch out for this fellahs
thanks.
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