India Broadband

singhamitk

Hi
I am using reliance broadband connection on my Dell Inspiron 6400 notebook ( configuration given at the end of the mail ).

1. I would like to know that is it necessary to use modem provided by
Reliance.As my notebook has got inbuilt modem therefore am I able to
use internet through the same.Kindly let me know the solution for the
same in either cases.

2. Also I am able to connect to network through reliance broadband ,but not
able to get reliance broadband login page (www.reliancebroadband.co.in)
and I am not able to get any IP address.


Any solution for the above queries will be appreciated.

regards
Amit



System Configuration:

Dell Inspiron 6400
Core 2-duo-T5300 1.73 GHz 533 MHz
1GB RAM @667MHz
120 GB HDD
OS-Windows Vista Home Basic

gardencityboy

Yes you will need to use modem provided by reliance only

The modem you are referring in your laptop is the dial up modem which has an RJ11 connector and will connect to your regular phone line and you will be on a dial up connection

To use a DSL connection you will have to use the modem provided by reliance

Regarding your second query

Can you check if you have an IP assigned?

Go to command prompt and type ipconfig /all

If you see an IP like 169.XXX.XXX.XXX
Then you are having IP problem, then welcome to the club

Else if the IP is some thing other than 169 then trying putting (http://220.224.142.229) in your browser and see if the page loads up this is the IP address of (www.reliancebroadband.co.in)

singhamitk

Hi
thanks for the update on the query.
For 2nd query
Yes , I am getting IP as 169.225.XXX.XXX

regards
Amit

gardencityboy

This means that you have not been assigned IP

This is the default IP you get it the DHCP does not assign an IP

try the following

in command prompt ipconfig /flushdns

ipconfig /release
ipconfig /renew

Try release/renew command mentioned above couple of time and the IP should get assigned.

if it does not, leave your computer for an hour or so and then try again

I have this problem regularly and this is a normal in reliance broadband, see other post for more details
when this happen i just switch off the comp for a 2 hr and then try again