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This is a discussion on Reliance Customer Care within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; They are worse than even the sarkaari companies. In 20 days, since I got it installed at my home, I ...


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View Poll Results: Please rate your customer care services with reliance

Exemplary - Delightful 1 1.82%
OK Good 6 10.91%
Un-Organised (without Co-ordination) 10 18.18%
Very poor (heights of ir-relevance) 38 69.09%
Voters: 55. You may not vote on this poll

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Old 16-06-2008, 12:17 AM   #21
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They are worse than even the sarkaari companies.
In 20 days, since I got it installed at my home, I have filled 8 complaints. Everytime they close the ticket saying Problem resolved even sometime without talking to me.

I am going to take some harsh actions this time. I will not let them go like this. Grrrrrrrrrr!
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Old 16-06-2008, 12:40 AM   #22
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Please let me know, what harsh action you are going to take, so that i can follow the same suit to **** them off... They had eaten my 6 months payments and failed to deliver anything...
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Old 16-06-2008, 01:08 AM   #23
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Quote:
Originally Posted by lekhi123 View Post
Please let me know, what harsh action you are going to take, so that i can follow the same suit to **** them off... They had eaten my 6 months payments and failed to deliver anything...
I will be writing to all the newspapers, news chennels, Public Grievance Cells, TRAI, Anil Ambani ( ) and so on. I will keep this thread updated.
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Old 18-06-2008, 03:26 PM   #24
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I think all sufferers of Reliance CC shud flood Anil Ambani's mail box with complaints. All together he shud get atleast thousand mail every day. If they still not act flood his mail box with heavy attachments (u know wt i mean). Let him also suffer the way we are suffering. Way his elder bro is shafting him suits him. Jaisi karni vaisi bharni..
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Old 10-07-2008, 12:55 PM   #25
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is really reliance customer care take of customer. there is a big question.what you gpganesh.

Is this type of measures will be effective. will it reach to ambani,s inbox.

am waiting for your really. reply me.

there is no word of 'care' in reliance. yes i agree with u garden city boy.


.....................
ragu.

hai contactsonia am ragunath. what,s ur email id .reply me.

thanks for your advise.reply ur mail id.

care should take by every body in india.

Last edited by Admin; 11-07-2008 at 12:27 PM.
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Old 10-07-2008, 03:41 PM   #26
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Yes, technicallly, they should reach their mailbox.

Just make sure that all the mails are not sent using same IP address.
If you don't have static IP than send him a lot of bulk mails, switch off your router and turn on to get new IP and do the same.

Try different subjects for sending your mails so that filter cannot be applied.
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Old 16-07-2008, 04:45 AM   #27
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I am calling reliance Ccare for 14 days to get a problem rectified. All they say is your problem will be resolved ASAP. On top of every thing, they close all my cases with updated "called user and issue resolved", obviously False information. I am sooooo pissed of, i want to file law suite against them. Any ideas??
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Old 01-08-2008, 09:30 PM   #28
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chikne gadon par paani nahi tikta....
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Old 02-08-2008, 12:06 PM   #29
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OK dumb me!. I called Reliance Customer-no-Care some weeks back to have a relocation done. He said Rs.500. I said Ok. They never bothered to come to the new place. Called and asked that I am looking for a new connection. They said they can do it in a days time!. Hmm. I asked then why so long for a relocation. No replies. Rather, a reply saying that it is procedure!. Hmm.

Then keep calling and trying to get update. No replies. Rude replies. One agent even said to my face (ear) that I am just calling in to waste his time!!! What a repugnant statement!!

Then, 2 days later, get a call asking for my email address so that a form can be sent for relocation! I asked why they did not ask this when I raised the relocation call itself. This "discussion" went on and the agent disconnected. I later on found out he has updated the call - "Customer did not respond properly". Damn disgusting!

So, I called Airtel. Got a faster connection for no deposit. Corporate connection! Took 6 days though. But atleast net working.

2 days back, receive a bill from Reliance on my email address. HOW THE HELL DID THEY GET MY EMAIL ADDRESS NOW????

Oh Reliance - I think I just going to laugh at you cause you guys are SO DUMB!!!

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Old 02-08-2008, 12:12 PM   #30
 
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Good that you have switched from reliance to airtel now. Its a shame that not all of us have that choice. I am stuck with sify with no reliance or airtel available in my area.

Hope this situation gets better soon.
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