This is a discussion on Reliance Customer Care within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; i have give req for plan change 50 days bk i called customer care more tan 50 times till now ...
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View Poll Results: Please rate your customer care services with reliance | |||
| Exemplary - Delightful | | 1 | 1.82% |
| OK Good | | 6 | 10.91% |
| Un-Organised (without Co-ordination) | | 10 | 18.18% |
| Very poor (heights of ir-relevance) | | 38 | 69.09% |
| Voters: 55. You may not vote on this poll | |||
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| | #31 |
| Junior Member Join Date: Mar 2008
Posts: 13
Rep Power: 0 | i have give req for plan change 50 days bk i called customer care more tan 50 times till now they didnt change my plan..every time i get same reply sorry sir will forward u r mail to backend..r u r wrk is in progress...but i think customer care people r helpless ..they r just like toy repete the same answer..only god knows whn my plan will change Last edited by kool_guy716; 02-08-2008 at 01:24 PM. |
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| | #32 | |
| Bronze Member Join Date: Jun 2008
Posts: 119
Rep Power: 1 | Quote:
U seem to be quite a patient guy...think going by ur name....kool guy... | |
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| | #33 |
| Junior Member Join Date: Mar 2008
Posts: 13
Rep Power: 0 | now almost 2 mts over stil they havend changed my plan ... |
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| | #34 |
| Junior Member Join Date: Feb 2007
Posts: 71
Rep Power: 2 | I willing to bet that they have forgotten all about your request !!!! Have you escalated to the Nodal Officer ? If not please do so. cheers. |
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| | #35 |
| Junior Member Join Date: Jun 2008 Location: New Delhi Age: 23
Posts: 18
Rep Power: 0 | yaar i dont think so ... will do any thing... In reliance everything is sarkari.... |
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| | #36 | |
| Gold Member Join Date: Mar 2008 Location: Bangalore
Posts: 552
Rep Power: 1 | Quote:
I escalated to the Nodal officer and the appellant officer still my issue was not resolved Finally terminated the account with an out standing amount of Rs 2800 | |
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| | #37 |
| Junior Member Join Date: Jul 2008 Age: 27
Posts: 12
Rep Power: 0 | Well Finally some relief....... At last my issue is resolved now. |
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| | #38 |
| Junior Member Join Date: Sep 2008 Age: 24
Posts: 1
Rep Power: 0 | Reliance customer care? susheel i think you are mistaken There is no such department in reliance called customer care I think reliance does not have the word "care" in their dictionary........................................ ................. |
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| | #39 |
| Junior Member Join Date: Feb 2007 Location: india
Posts: 21
Rep Power: 0 | |
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| care, customer, reliance |
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