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This is a discussion on Reliance Customer Care within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Please rate the levels of customer care of reliance. Please note all the problems that you are facing with the ...


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View Poll Results: Please rate your customer care services with reliance

Exemplary - Delightful 1 2.08%
OK Good 5 10.42%
Un-Organised (without Co-ordination) 9 18.75%
Very poor (heights of ir-relevance) 33 68.75%
Voters: 48. You may not vote on this poll

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  #1  
Old 16-04-2008
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Lightbulb Reliance Customer Care

Please rate the levels of customer care of reliance. Please note all the problems that you are facing with the customer care. You are also welcome to share the grievances of customer care related issues here.
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  #2  
Old 18-04-2008
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Wink Voting Time

Plz participate in this poll
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Old 18-04-2008
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Reliance customer care?

Ganesh i think you are mistaken

There is no such department in reliance called customer care
I think reliance does not have the word "care" in their dictionary
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Old 21-04-2008
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Default All

Request all of you to participate in this poll.....
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  #5  
Old 21-04-2008
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Default we are the best help

I think this forum can or is the best "Customer Support Center". So lets help each other...

Best

Sunil
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Old 22-04-2008
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they never care...never ever have solved any querries or problems! I lost hope and faith with Reliance.
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Old 22-04-2008
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Thumbs down Bridge required between us and reliance

There is a need for a bridge to voice our problems (recurring ones) to the local leads thru some means. I guess customer care should come out with a concept of a common bridge to take up such repetitive cases...


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Old 22-04-2008
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what makes you think that they care to address your problems

if they care then the customer care would have been the bridge long time ago when they started this crap service
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Old 23-04-2008
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Refer to my posts elsewhere about contacting the Nodal Officer. Though it was not meant to be, the Nodal officer is now the bridge.

My problems got resolved only after I spoke to the Nodal Officer.

cheers
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Old 25-04-2008
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the worst cc in all the networks n equal to bsnl ..they dont know anything just write down the complint( tht too incorrectly), give the complaint no (in some cases they didnt even botherd to give tht also) n afterwards no courtesy of calling back n even after 2 months the status of complaint is open.......
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