India Broadband
Particular site not opening with Reliance Broadband
This is a discussion on Particular site not opening with Reliance Broadband within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; I've witnessed a very weird problem with Reliance Broadband (I use 300 kbps unlimited plan). I can open almost every ...
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15-05-2008, 12:22 PM
| #1 |
| Junior Member Join Date: May 2008 Age: 25
Posts: 3
Rep Power: 0  |  Particular site not opening with Reliance Broadband I've witnessed a very weird problem with Reliance Broadband (I use 300 kbps unlimited plan). I can open almost every website but not this site I contacted Customer Care. And at first they tried convincing me that the problem is from the server side (i.e. website hosting providers). I then asked few of my online friends to check if they can open this site who doesn't use Reliance Broadband, and to my surprise site opens there quite well without any problem. I then asked my other online friends whom I know use Reliance Broadband, and they said that they can't open this particular website. Isn't it weird? I mean, what exactly can be the problem for this? If you're using Reliance Broadband, try opening and let me know if you can open it. Also if you're not using Reliance Broadband, try opening it and let me know if it opens. At present, I've been told that there is some 'update' (which they didn't define exactly what the update is about) is going on from Reliance and hence site won't open (lol, where as every other site will open but not this). And moreover, they even didn't specify the time period by which this issue will be resolved. This is quite a pathetic Customer Response I ever had. Last edited by Admin; 25-05-2008 at 04:04 PM. |
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05-10-2008, 04:36 AM
| #2 |
| Junior Member Join Date: Oct 2008
Posts: 4
Rep Power: 0 | I have the exact same problem with my webhosting. My "terrace" provider just moved to Reliance yesterday. Till then impossible to connect to my personnel email/webmail/web page... Did you get it solved with Reliance? |
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05-10-2008, 04:46 AM
| #3 |
 Join Date: Jan 2006 Location: New Delhi Age: 31
Posts: 3,653
Rep Power: 10 | Its just a DNS problem.. Chane your DNS to open dns and it should work. |
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05-10-2008, 05:01 AM
| #4 |
| Junior Member Join Date: Oct 2008
Posts: 4
Rep Power: 0 | I have already changed to openDNS but with no success. The problem is that I don;t have access to the modem that I could reboot (on the building's terrace...) to see if that could chnage something. All other sites seem to work. Just my webhosting...  I have contacted my webhosting and everything is green on their side. When I traceroute the IP it just stops after 4 routes in the middle of nowhere... 1) my router 2) the 'terrace" router 3) my public IP 4) ?? whoever Reliance IP |
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05-10-2008, 05:50 AM
| #5 |
| Junior Member Join Date: Oct 2008
Posts: 7
Rep Power: 0 | Yes, a lot of DNS problems are subtle and easily overlooked. They can also be corrected easily..thankfully |
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05-10-2008, 09:40 AM
| #6 |
| IBB Member  Join Date: Jul 2008 Location: Darjelling
Posts: 1,724
Rep Power: 2  | look for more open dns servers online. one of them might work |
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05-10-2008, 09:48 PM
| #7 |
| Junior Member Join Date: Oct 2008
Posts: 4
Rep Power: 0 | ok... I have contacted my provider who gave me a full new set of Ip and DNS setup. And it finally works! And quicker (you can believe that???  Thank you all!! |
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04-11-2008, 04:52 AM
| #8 | |
| Junior Member Join Date: Nov 2008 Age: 23
Posts: 12
Rep Power: 0 | Quote:
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