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LawSuit Against Reliance

This is a discussion on LawSuit Against Reliance within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Mann.. you are tooo Patient. you need to recommended for Noble Price....


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Old 19-07-2008, 12:15 AM   #11
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Mann.. you are tooo Patient. you need to recommended for Noble Price.
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Old 19-07-2008, 12:17 AM   #12
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Case Numbers created with Reliance: 71720187 , 71757442 , 71806246 , 72069127

Reliance CCare has asked time of 72 hours for resolution. Already 48 hours is over.
As expected 72 hours is over and still no calls.... what is happening RELIANCE.
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Old 19-07-2008, 12:43 AM   #13
 
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Do yourself a favour and switch to another isp .. airtel broadband may be.
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Old 19-07-2008, 02:05 AM   #14
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Wise!!. But unfortunately, i dont have Airtel availability at my place. One of the port in Airtel switch is not working, they have tried many times.. So sadddd...... I have also tried TATA wireless, but very low signal at my place. Reliance is my only way out.
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Old 04-08-2008, 12:40 PM   #15
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What about the lawsuit, have you made up your mind in pursuing legal recourse.
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Old 04-08-2008, 01:07 PM   #16
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Originally Posted by icemancharle View Post
Mann.. you are tooo Patient. you need to recommended for Noble Price.
i did not have any other choice
i stay in a remote location and there i dont have any wired connection
i had to go for tata and reliance, i choose reliance as it was cheap for the initial cost, if it does not work i was ready to move to tata and that is what i did

now my tata wimax is working fine, no issue seen till now, i also have their tower near my house
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Old 05-08-2008, 12:06 AM   #17
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What about the lawsuit, have you made up your mind in pursuing legal recourse.
After so many escalation, Sr. Manager from service assurance cell called me and promised will be fixing in 2 days. So it last chance for them. let me wait.
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Old 05-08-2008, 11:10 AM   #18
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After so many escalation, Sr. Manager from service assurance cell called me and promised will be fixing in 2 days. So it last chance for them. let me wait.
haha, you think that a call will fix the issue
I have got so many calls from such manager with no result
i had escalated my issue to the nodal officer and the appellant officer with no result

The management want the issue to get resolved but if the engg are a bunch of dumb fools how do you think you will get a resolution
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Old 06-08-2008, 02:18 PM   #19
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Hello,

We need a regulatory body like they have in UK OFCOM which will take care of such issues for the customers and the company would have to pay us.

Regards
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Old 07-08-2008, 12:10 AM   #20
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Hello,

We need a regulatory body like they have in UK OFCOM which will take care of such issues for the customers and the company would have to pay us.

Regards
Its good for companies like reliance that we dont have an ombudsman monitoring broadband activities... else, anil ambani will have to spend all his fortunes on given customers like us compensation for the trouble and false promise they create.
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