This is a discussion on LawSuit Against Reliance within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Story so far: Got my internet connection 2 weeks back. Speed was horrible, google will take hours to open. Left ...
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| | #1 |
| Junior Member Join Date: Jul 2008 Age: 27
Posts: 12
Rep Power: 0 | Story so far: Got my internet connection 2 weeks back. Speed was horrible, google will take hours to open. Left with no other choice to call Customer(Deaf/Dumb) care. 5 Cases were opened so far. All closed with same update, called user and issue resolved, which is False as no one called me. I wanted to cancell my connection and refund will not be given. -I want to sue reliance for the negligence. We need to stop them from fooling people and eat peoples money. _ Advice. How many of you are with me??? |
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| | #2 |
| Junior Member Join Date: Mar 2008
Posts: 9
Rep Power: 0 | wat type of conection u have...even i had same prob with my data card previously.. |
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| | #3 | |
| Guardian Angel Join Date: Dec 2007 Location: Pune
Posts: 4,064
Rep Power: 5 | Quote:
You can opt for disconnection and refund should take place within 30 days. Read the service agreement carefully, especially on refunds. Normally, you can expect refund of all deposits and advance payments (less actual usage). But you will not be refunded for installation charges, modem charges, service tax, etc.
__________________ *** My computer can beat me at chess but is no match when it comes to kick-boxing *** My Albums | My Movie Collection | Moser Baer Movies | |
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| | #4 |
| Junior Member Join Date: Jul 2008 Age: 27
Posts: 12
Rep Power: 0 | I use 300 Kbps unlimited Wireline connection. Will post the case numbers and other details soon. |
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| | #5 |
| Join Date: Jan 2006 Location: New Delhi Age: 31
Posts: 3,257
Rep Power: 10 | Did you go to the consumer court? or you mean case numbers of reliance customer support? |
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| | #6 |
| Junior Member Join Date: Jul 2008 Age: 27
Posts: 12
Rep Power: 0 | Case Numbers given by Reliance Customer Care. |
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| | #7 |
| Junior Member Join Date: Jul 2008 Age: 27
Posts: 12
Rep Power: 0 | Case Numbers created with Reliance: 71720187 , 71757442 , 71806246 , 72069127 Reliance CCare has asked time of 72 hours for resolution. Already 48 hours is over. |
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| | #8 |
| Junior Member Join Date: Jul 2008 Age: 27
Posts: 12
Rep Power: 0 | Will reliance ever listen to user querries and problems. |
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| | #9 |
| Junior Member Join Date: Jul 2008 Age: 28
Posts: 2
Rep Power: 0 | Really we need to get some thing done to make reliance broadband to be blacklisted |
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| | #10 | |
| Gold Member Join Date: Mar 2008 Location: Bangalore
Posts: 551
Rep Power: 1 | Quote:
finally disconnected it and happy about it | |
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