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LawSuit Against Reliance

This is a discussion on LawSuit Against Reliance within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; Story so far: Got my internet connection 2 weeks back. Speed was horrible, google will take hours to open. Left ...


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Old 16-07-2008   #1
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Angry LawSuit Against Reliance

Story so far: Got my internet connection 2 weeks back. Speed was horrible, google will take hours to open. Left with no other choice to call Customer(Deaf/Dumb) care. 5 Cases were opened so far. All closed with same update, called user and issue resolved, which is False as no one called me.
I wanted to cancell my connection and refund will not be given.
-I want to sue reliance for the negligence. We need to stop them from fooling people and eat peoples money.
_ Advice. How many of you are with me???
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Old 16-07-2008   #2
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wat type of conection u have...even i had same prob with my data card previously..
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Old 16-07-2008   #3
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Quote:
Originally Posted by kool_guy716 View Post
wat type of conection u have...even i had same prob with my data card previously..
Yes. The connection type will determine the speed. If you have got a Datacard or Wi Max or Hi Speed Internet then you will get a maximum speed of 144 kbps or 18 KB/s. Broadband is classified as 256 kbps (32 KB/s) or above.

You can opt for disconnection and refund should take place within 30 days. Read the service agreement carefully, especially on refunds. Normally, you can expect refund of all deposits and advance payments (less actual usage). But you will not be refunded for installation charges, modem charges, service tax, etc.
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Old 16-07-2008   #4
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Default 300 Kbps Unlimited

I use 300 Kbps unlimited Wireline connection. Will post the case numbers and other details soon.
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Old 17-07-2008   #5
 
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Did you go to the consumer court? or you mean case numbers of reliance customer support?
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Old 17-07-2008   #6
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Default Not yet....

Case Numbers given by Reliance Customer Care.
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Old 17-07-2008   #7
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Case Numbers created with Reliance: 71720187 , 71757442 , 71806246 , 72069127

Reliance CCare has asked time of 72 hours for resolution. Already 48 hours is over.
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Old 17-07-2008   #8
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Will reliance ever listen to user querries and problems.
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Old 17-07-2008   #9
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Really we need to get some thing done to make reliance broadband to be blacklisted
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Old 17-07-2008   #10
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Originally Posted by icemancharle View Post
Case Numbers created with Reliance: 71720187 , 71757442 , 71806246 , 72069127

Reliance CCare has asked time of 72 hours for resolution. Already 48 hours is over.
you just have 4, i have more than 45 tickets raised in a span of 3 months with no resolution
finally disconnected it and happy about it
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