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major problem in internet connections?

This is a discussion on major problem in internet connections? within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; hi I have reliance broadband and bsnl broadband, I am getting error in site opening since last 4-5 days. relinace ...


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Old 18-08-2008   #1
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Default major problem in internet connections?

hi I have reliance broadband and bsnl broadband, I am getting error in site opening since last 4-5 days. relinace telling some major updation going.

please tell me if anybody facing problem. It seems major fault in all internet dsl connection or connectivity but no news coming out.

please let me know if anybody got news.


Last edited by krishn; 18-08-2008 at 03:24 PM.
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Old 18-08-2008   #2
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i am having dns server problem, reliance wimax,bangalore.
sometimes it connects, sometimes not.
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Old 19-08-2008   #3
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Default trace report of msn, yahoo and google from reliance broadband

Tracing route to msn.com [207.68.172.246]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.10.0.2
2 20 ms 18 ms 22 ms 123.237.108.1
3 21 ms 26 ms 22 ms 220.224.150.237
4 22 ms 23 ms 20 ms 220.224.150.237
5 131 ms 23 ms 54 ms 220.224.150.30
6 285 ms 287 ms 289 ms 62.216.145.125
7 287 ms 289 ms 288 ms 62.216.145.125
8 299 ms 300 ms 298 ms so-4-3-0.0.ejr02.pao001.flagtel.com [62.216.128.
110]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.




Tracing route to yahoo.com [68.180.206.184]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms gateway.system.lan [10.10.0.5]
2 23 ms 19 ms 17 ms 123.237.108.1
3 21 ms 19 ms 20 ms 220.224.150.237
4 23 ms 20 ms 24 ms 220.224.150.237
5 22 ms 20 ms 20 ms 220.224.150.30
6 288 ms 288 ms 289 ms 62.216.145.125
7 286 ms 289 ms 291 ms 62.216.145.125
8 301 ms 300 ms 297 ms so-4-3-0.0.ejr02.pao001.flagtel.com [62.216.128.
110]
9 298 ms 299 ms 300 ms peer.flagtel.com [62.216.145.226]
10 300 ms 300 ms 300 ms 216.115.107.55
11 298 ms 298 ms 301 ms 209.131.32.19
12 302 ms 299 ms 300 ms w2.rc.vip.sp1.yahoo.com [68.180.206.184]

Trace complete.


Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.10.0.5
2 22 ms 20 ms 20 ms 123.237.108.1
3 21 ms 24 ms 18 ms 220.224.150.237
4 19 ms 21 ms 24 ms 220.224.150.237
5 23 ms 20 ms 20 ms 220.224.150.30
6 240 ms 239 ms 241 ms 62.216.145.221
7 239 ms 240 ms 238 ms 62.216.145.221
8 239 ms 238 ms 252 ms ge-0-2-1.0.pjr01.nyc005.flagtel.com [85.95.25.10
6]
9 238 ms 240 ms 238 ms ge-2-0-0.0.cjr02.nyc005.flagtel.com [85.95.25.10
9]
10 * 239 ms * 74.125.48.149
11 240 ms 238 ms 239 ms 72.14.236.215
12 242 ms 246 ms 244 ms 66.249.94.235
13 259 ms 253 ms 259 ms 216.239.48.69
14 257 ms 259 ms 261 ms 72.14.236.175
15 276 ms 261 ms 257 ms 216.239.43.249
16 259 ms 258 ms 264 ms 72.14.239.21
17 259 ms 259 ms 260 ms jc-in-f99.google.com [64.233.187.99]

Trace complete.




can anybody tell me what is the problem from trace report?
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Old 19-08-2008   #4
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Default Wtf is going on with Reliance......

Is it just me or is the net[Reliance Broadband particularly] sucking big time for everyone too....
I have Reliance broadband 150kbps unlimited and it was working pretty well but since like 3 days the connection has gotten worse....i can login but when i open Google it sometimes manages to load and sometimes doesn't..... it's the same for the different sites i try to open[even their login site], it sometimes opens and sometimes doesn't......
And before when i used to have problems i could atleast call the,although worst, customer care but now their the lines are not working or are engaged for the past 1 week.......
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Old 19-08-2008   #5
 
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I sometimes use a reliance data card and it works fine so I guess there is no issue with their network as such.

Have you tried changing your dns to open dns?
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Old 19-08-2008   #6
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i don't know how to do that... could you guide me?... im having difficulty opening pages, it takes 10mins to load ..... is "OpenDNS" a software?.
[Edit:]
This is whats going on...every time i open a page it says "looking up so and so site" and either loads after a long time or doesn't...... if it doesn't it shows "Address cannot be found"....and if it loads, if i try to refresh the same page it again either loads or usually gives "Address cannot be found" which is really weird coz i have visited these sites before.... even google ain't working properly ... It's like it has amnesia!!!
I've tried Open Dns still the same problem....

Last edited by Inflo; 19-08-2008 at 04:51 PM.
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Old 19-08-2008   #7
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I too am facing the same problem since Saturday. I called CC on Sunday afternoon, who told me the problem will get resolved by 5 p.m. !!!

Usual CC/Reliance bullshit, as it looks like the problem is still not resolved.

But funny thing is, when it was working more or less on Sunday, I was getting speeds in excess of 3 Mbps !!! My connection is upto 2Mbps.
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Old 19-08-2008   #8
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ah.... so it's not just me.... thanks for the confirmation bluetooth.... does anyone really know what the problem is? coz i can't get through to CC......
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Old 19-08-2008   #9
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I doubt if CC themselves know what is the problem !!!
Or even if they know, they will not tell. This is Reliance' way of working. Absolutely opaque way of working.
My guess is they also dont want to disclose information, otherwise someone may sue them or take legal action or whatever for deficient service.

Naturally, nobody is going to get any rent waiver automatically for what seems to be a Major downtime.
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Old 19-08-2008   #10
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darn..... and i never had any problems for the past 3 weeks... when i was just about to think that reliance net has now gotten better this happens....... oh and when i called CC they asked to waiting to check my details and they then hung up on me[happened 3 times, didn't bother to try after that coz i'm calling from Bangalore to Mumbai and also the toll free number never works!!!!]!!!!!!! :x .......
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