Hi, I am from Hyderabad. I opted for 1mbps connection in March'08 by paying Rs. 500 as installation charges. However, I had following problems.
1). Service is poor. Modem goes on sending packets, without any reply. However, still the bill is charged for them.
2). Customer care is very poor. One has to have lots of patience to get the problem solved.
3). Bill is informed by phone and the details are sent after lot of effort.
Hence, I disconnected the connection in July,08 by settling the final bill. After one month again they send a bill for Rs. 1750/- as early termination charges. This was never explained by any of the representiaves before connection. I do not know what for I have to pay this and it is an absurd.
Please suggest me my next action.



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