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Reliance Post Paid Turn my My life into Hell

  1. #1
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    Default Reliance Post Paid Turn my My life into Hell

    Hello Friends

    Can any in this forum who is also suffering from poor service, worst behavioral of Reliance communication Post Paid Customer Care. if yes please do suggest me how to treat them.

    Sorry I have not introduce myself. My name is Hemant Panchratan, staying and working in Pune with IT company as Analyst.

    Since last 6 month, since the time i got engaged i have started using reliance pre paid then latter on shifted to post paid as they are charging me unnecessarily.

    I have raised my voice to their customer care executive regarding this unnecessary charged and my major problem is no network at my home. they are continuously making me fool by giving excuses, even some time they have closed the complaint with resolving it.

    My last bill amount of sept month is 1099 of amount, how ever i m using unlimited plan for rel to ril free. they have charged me 450 rs for R world usage. i asked them how can i use if my mobile Nokia 5100 doesnt have any feature of internet connectivity.

    I ask every one in this forum is this the way they are charging is right. or i need to go to consumer forum or lodge a file against mental torturing.

    They are threatening me on call when i asked to discussed this with Laxmikant the executive from Reliance on 19 oct. and my call reference no is 189450643.

  2. #2
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    Whats keeping you with this company after all this? I have had my fair share of issues with Reliance and I agree they "always" close complaints without resolving the issue and when you call again they will give you another complaint number.. Happened to me all the time as and when I used one of their services.

    If you dont have good signal at home there is nothing you can do about it and Reliance will not install a new tower near your place to make you happy either so the best thing to do would be to switch to another service provider which has better signal strength in areas you use your phone.

  3. #3
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    Default In continuation

    I already switch to Tata Docomo with better coverage, better customer services.

    Only problem is paying bill which i will not pay them because i have not use any services called R world even i dint knw anything about this bull **** services.

    i already paid them to much...but will continue disturb reliance regarding online reputation of them. hardly it matter to me paying bill rs 1099 bucks.


    Quote Originally Posted by Admin View Post
    Whats keeping you with this company after all this? I have had my fair share of issues with Reliance and I agree they "always" close complaints without resolving the issue and when you call again they will give you another complaint number.. Happened to me all the time as and when I used one of their services.

    If you dont have good signal at home there is nothing you can do about it and Reliance will not install a new tower near your place to make you happy either so the best thing to do would be to switch to another service provider which has better signal strength in areas you use your phone.

  4. #4
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    Its healthy to share your experiences online and I am sure that companies in India will take their reputation seriously and act more responsibly in future.

  5. #5
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    Default In continuation

    Thank you Admin

    Quote Originally Posted by Admin View Post
    Its healthy to share your experiences online and I am sure that companies in India will take their reputation seriously and act more responsibly in future.

  6. #6
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    Any time You should share this page on Facebook as well as on Google+ to get better exposure.

  7. #7
    Platinum Member panchabhut's Avatar
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    contact the nodal officer of your circle.

  8. #8
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    Yup I will, Thanks for your advice.

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