Thread: Worst of Worst Reliance Wi-max, please don’t go for Reliance Wi-max

Hi ALL,

I took reliance wimax in June 2009. Took 1000 kbps plan because it was mandatory & I was informed that I can change the plan to 400 kbps after 15 days, paid Rs. 2977 including service tax & installation. Customer service is not ready to convert my plan to 400 kbps they r saying that I can upgrade my plan for more & can’t go less than 1000 kbps.
Daily calls r made to customer care for the speed problem, sometimes I get 18 kbps, 20 kbps, 50 kbps on an average I m getting 200 kbps. Downloading speed is the worst, Due to the slow speed problem customer care promised me that they will be adjusting the amount in the next month billing & now they r denying for the same. I have the screen shots of the speed that I m getting & the recordings of customer care. Would like to suggest u all not go for reliance wimax.

Reliance is specialized in running behind money rather than providing services.

Thanks & Regards
Mobility

You are advised to file a case in a consumer court. No ISP can dictate what plan a subscriber can apply for, unless it is classified under Business or Personal (as in case with BSNL).

However there could be conditions that state that you cannot change plan within a specified time.

IIRC, the minimum plan on Reliance Wimax for new customers (now) is 1000kbps.

Regarding changing to 400kbps later, well, I think that is typical Reliance Sales Speak.

http://www.indiabroadband.net/relian...bps-plans.html (No more 150/400/600 Kbps plans)

Originally Posted by Glass

IIRC, the minimum plan on Reliance Wimax for new customers (now) is 1000kbps.

Regarding changing to 400kbps later, well, I think that is typical Reliance Sales Speak.

http://www.indiabroadband.net/relian...bps-plans.html (No more 150/400/600 Kbps plans)

If that is the case, the Reliance Wimax not only sucks but is a big looter as well.

Thanks for ur reply,
dear friend a single voice won't be of any use for our Indian consumer court that too against ISP giant Reliance!!!!!!!!

I can tell ya that fighting a good case against Reliance will be difficult as it always point out some thing & you will definitely lose the case unless you are willing to spend much money. ( which you might get if you won the case).

Au contraire. I know of many consumer cases against Reliance in the consumer courts that have gone against the giant Reliance.

You need to have good documentation that's all.

Of course, but you must be prepare to lose the money. Do anyone have the stats on that?

If you have a case you can fight it. You must have the facts straight. The consumer court cases, 90% of the times, go in favour of the consumer. Search the net and you will get the evidence.

You do not need a lot of money to fight a consumer court case.

Look at the Whirlpool Fridge thread here.

I was talking 'bout case against reliance which I have found to be one of most honest corrupt company. Of course consumer courts are cheaper , but the case of this kind might continue later on in high courts .

PS: DTIS.

I think that Consumer Court case results are not easily admittable in high courts.

But enough of this. Pointless to argue on the hypothetical.

I thought these cases were removed from consumers courts jurisdiction. But this case seem to be applicable to it. I searched some cases which took 2 years & consumer got paid Rs. 8000.