This is a discussion on Cheating when cancelling service within the Reliance wimax forums, part of the Reliance Broadband category; I requested for cancellation of service on 3rd August 2009, I have received about 5-7calls from retention team till today ...
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| Reliance wimax Reliance wimax broadband internet connection related issues here. |
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| Yes | | 1 | 100.00% |
| No | | 0 | 0% |
| Voters: 1. This poll is closed | |||
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| | #1 |
| Junior Member Join Date: Aug 2009
Posts: 3
Rep Power: 0 | Please let me know whether i can take this to Consumer court/ let me know how to proceed from here. |
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| | #3 |
| Guest
Posts: n/a
| As said by just4kix, this is arbitrary charge and this is illigal. Do you have the written letter which you gave at the time of cancellationof the service, accepted by them ? If so then you need not pay a single penny after 24 hrs of the acception. |
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| | #4 |
| Junior Member Join Date: Aug 2009
Posts: 3
Rep Power: 0 | Actually they dont provide any written documentation, however they have provided me with a cancellation request number on 3rd and also they dont have any terms and conditions for cancellation. To have written documentation am communicatin using only E-mails. They have wrtten to me that the service is supposed to be cancelled within 7days, however till date my service is active, when ever i ask them to let me know final bill(after reducing the advance i paid) they always reply stating "revert back after your service is terminated" even after repeatedly informing them that my modem and wimax dish has been taken back a week ago they keep sayin revert back after your service is terminated. |
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| | #5 |
| Junior Member | realiance is one of the most dubious and disgusting service provider. Last year i had reliance's netconnect card and i asked them to disconnect my services they took 400 Rs from me to disconnect it. wtf man.. money for disconnection. I wasnt aware that this aint legal at that time. So i payed. but even at that time the money i paid pinched me dearly. |
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| | #6 |
| Guest
Posts: n/a
| hmmm.... i thought their customer care should get some attentions towards customers.... |
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| Tags |
| cancelling, cheating, service |
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