India Broadband

just4kix · 11-08-2008

Since there is no record of Rs. 500/-, you may have to forget about it. I feel very bad about this.

But in future - be careful. First of all, never pay in advance. If this is a must always insist on a receipt. Never pay cash - pay by cheque instead.

anusheri · 12-08-2008

Ask ur vendor for receipt. It is his responsibilty to provide that. And that receipt is part of the form u filled up. There is a small tear off portion which is that receipt. Threaten him if he does not provide that u will make him also as the party in consumer court case. I am sure he will definetly provide as he wud not like to come in the case between u & reliance. And in ne case even if u r not able to produce the receipt it is a FACT that reliance guys will not install the connection unless u have paid rs. 500/-.

Chinmay · 12-08-2008

I recieved call from installation dept. Atlast they agreed that they've committed mistake in installation procedure and forwarded my case to bill dept. for waiver, now my allotted user id will be deactivated in few days. Finally I m tension free, huush..

But they r saying to fill d form again,they promised this time they wont commit any mistake, but I firmly rejected d offer. No more contacts with Reliance. What do u think guyz, should I go for connection again?? As in any case, I m not gonna get my 500 Rs. back.

anusheri · 12-08-2008

As it is pre installation cancellation u will definetly get ur money back. Be ready to wait for min. 45 days. Mind well dont follow up with the CC guys as they will be in total dark. Keep ur follow up with the vendor as it is his responsibility. Dont loose ur patience, just keep pestering him.

just4kix · 13-08-2008

I also call it pulling at the short sleeve. Try pulling the sleeves of someone's shirt really hard. See how irritating it gets.

As far the Reliance situation goes, it is your call. Do you have other options? If not, then what will you do?

Chinmay · 13-08-2008

In developed countries like UK and US, although living standards r very high and people have d capacity to pay extra; in such countries also u'll find 24 MBPS unlimited internet for monthly fee of just 8-10 $(400- 450 Rs.)

Not talking at all abt countries like china/hongkong, where its just 100-200 bucks for unlimited net

But in countries like india, we never get plans like 2 MBPS unlimited, we get plans like 400 kbps @999 Rs, 150 kbps @750 Rs. World is living with GBPS, we are lagging behind with kbps, What ****? When will this improve?

Quote:

Originally Posted by Chinmay

In developed countries like UK and US, although living standards r very high and people have d capacity to pay extra; in such countries also u'll find 24 MBPS unlimited internet for monthly fee of just 8-10 $(400- 450 Rs.)

Not talking at all abt countries like china/hongkong, where its just 100-200 bucks for unlimited net

But in countries like india, we never get plans like 2 MBPS unlimited, we get plans like 400 kbps @999 Rs, 150 kbps @750 Rs. World is living with GBPS, we are lagging behind with kbps, What ****? When will this improve?

anusheri and just4kix, I dunno in what words I should thank u!
Just thanks a lot! Hope other members also join this campaign.

guybrush · 18-08-2008

I've switched to reliance after suffering from tata indicom for a year and a half. But it's only been 10 days and I've already got 3 complaint numbers. I have the 400kbps@999/- plan and was getting speeds of 50kBps when it WAS connected. But over the last 4 days, it has dropped to 300kbps (37kBps). No matter how many times I call their customer service, there's no change in the speed. Is anyone else facing this issue?

Chinmay · 18-08-2008

where r u from? dont tell me u r from bangalore!
U r not from mumbai as tata wimax is not available in mumbai.

guybrush · 25-08-2008

No, I'm from Mumbai. I've been using Tata indicom wired connection and switched to reliance wimax now.

router_affected · 31-08-2008

I have been using Reliance WiMAX for last four months...... and touchwood, its never been bad...... I am happy I am out of Tata Indicoms - both wired and USB...... Both were horrible....... I read a couple of posts regarding Customer Support...... I wish I dont have to seek their support cos reading all these posts has been scary...... Most of them pertain to support and services...... They are for sure not responsible..... I spoke to them twice and they said they'll come back with a feedback...... They never did......!!!

By the way, has anyone tried connecting a Linksys WRH54G wireless router to Reliance's WiMAX??? If so please help me do it..... I've already posted another post seeking help under some other heading but it would easy to co-relate with someone who has done it for Reliance WiMAX in Mumbai.......

11-08-2008	#11
just4kix Guardian Angel Join Date: Dec 2007 Location: Pune Posts: 4,064 Rep Power: 5	Since there is no record of Rs. 500/-, you may have to forget about it. I feel very bad about this. But in future - be careful. First of all, never pay in advance. If this is a must always insist on a receipt. Never pay cash - pay by cheque instead. __________________ * My computer can beat me at chess but is no match when it comes to kick-boxing * My Albums \| My Movie Collection \| Moser Baer Movies

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12-08-2008	#12
anusheri Bronze Member Join Date: Jun 2008 Posts: 111 Rep Power: 1	Ask ur vendor for receipt. It is his responsibilty to provide that. And that receipt is part of the form u filled up. There is a small tear off portion which is that receipt. Threaten him if he does not provide that u will make him also as the party in consumer court case. I am sure he will definetly provide as he wud not like to come in the case between u & reliance. And in ne case even if u r not able to produce the receipt it is a FACT that reliance guys will not install the connection unless u have paid rs. 500/-.

12-08-2008	#13
Chinmay Bronze Member Join Date: Aug 2008 Location: Mumbai Age: 21 Posts: 135 Rep Power: 1	I recieved call from installation dept. Atlast they agreed that they've committed mistake in installation procedure and forwarded my case to bill dept. for waiver, now my allotted user id will be deactivated in few days. Finally I m tension free, huush.. But they r saying to fill d form again,they promised this time they wont commit any mistake, but I firmly rejected d offer. No more contacts with Reliance. What do u think guyz, should I go for connection again?? As in any case, I m not gonna get my 500 Rs. back.

13-08-2008	#15
just4kix Guardian Angel Join Date: Dec 2007 Location: Pune Posts: 4,064 Rep Power: 5	I also call it pulling at the short sleeve. Try pulling the sleeves of someone's shirt really hard. See how irritating it gets. As far the Reliance situation goes, it is your call. Do you have other options? If not, then what will you do?

18-08-2008	#17
guybrush Junior Member Join Date: Aug 2008 Age: 25 Posts: 3 Rep Power: 0	I've switched to reliance after suffering from tata indicom for a year and a half. But it's only been 10 days and I've already got 3 complaint numbers. I have the 400kbps@999/- plan and was getting speeds of 50kBps when it WAS connected. But over the last 4 days, it has dropped to 300kbps (37kBps). No matter how many times I call their customer service, there's no change in the speed. Is anyone else facing this issue?

25-08-2008	#19
guybrush Junior Member Join Date: Aug 2008 Age: 25 Posts: 3 Rep Power: 0	No, I'm from Mumbai. I've been using Tata indicom wired connection and switched to reliance wimax now.

31-08-2008	#20
router_affected Junior Member Join Date: Aug 2008 Posts: 2 Rep Power: 0	I have been using Reliance WiMAX for last four months...... and touchwood, its never been bad...... I am happy I am out of Tata Indicoms - both wired and USB...... Both were horrible....... I read a couple of posts regarding Customer Support...... I wish I dont have to seek their support cos reading all these posts has been scary...... Most of them pertain to support and services...... They are for sure not responsible..... I spoke to them twice and they said they'll come back with a feedback...... They never did......!!! By the way, has anyone tried connecting a Linksys WRH54G wireless router to Reliance's WiMAX??? If so please help me do it..... I've already posted another post seeking help under some other heading but it would easy to co-relate with someone who has done it for Reliance WiMAX in Mumbai.......