India Broadband

colinpritham

hi
i have seen so many people complaining about wimax. i applied for reliance wimax the agent said it will take 2-3 days for installation but after multiple calls to the agent ,and the installations people for 15 days they are not saying when they will come to install the connection.so i email the details to custcare of reliance and after 1 hr i got a call that they will come to install the connection tomorrow and they did come the next day ...they did the installation .i had applied for 600kbps connection and was happy with the speed and connectivity.i was getting 70 -90 kB download and upload speed .....i had faced problem with the password because i did some changes in my profile in reliance portal .so i called custcare (useless people) and i got and idiot guy , told him my problem that i cant logon to net . he said it will take 72 hrs just to reset my password ,3days just to reset a pass dumb guy , i discoonected and called again they resetted my password that instant and i was able to logon to the net .anyway i am happy with the speed and the connectivity.

colinpritham

hi iam a reliance wimax user 600kbps connection .i had applied for wimax through their distributors .i filled the form and gave them the cheque.and they said it will take 2-3 days for the connection to be installed so i waited but no use so i kept calling the agent and the distributors for past 15 days they say high demand etc crap.so i got bugged and emailed to reliace cust care and at the same time also emailed the same mail to the disributors ans within an hour they called and said they will installed it tommorrow and they indeed installed the next day. any way i am happy with the speed and the connectivity getting 72- 80 kB download or upload speed.but once i faced a problem to login to the net as i made some changes in my profile in the relisnce portal.so i was getting authentication failed .so i called custcare a dumb guy answered (useless) . and he said it will take 72 hrs for it to resolve.3days to reset a password how long will it take to fix a major problem.so i disconnected and called again and they reset my pass that instant .anyway so far no problem with the net .

rkumbhar

Ril Wimax @ Dombivili (E)
I fiilled the form with some dealer of reliance. he told me that connection will be provided within 7 days. I was under the impression that it would take more than 7 days..but voila installation was done on the 4th day itself..the enginner said that it wud have been on 2nd or 3rd day but due to the "terrorist attacks" in mumbai the service was slowed down a lil..


so Day 1 of 400Kbps internet...zip zap zooomm.....a constant 50+Kbps...5Gb data in one night..

But there were probs on day 2-3 with no internet connection on day 3..i was furios abt the fact that no net instead of paying 1000 bucks.,.....called CC ...they told that the BTS was down , and it would take 6 hrs to start....
but even 6hrs later services were not restored.

But the next day morning..net started along with full swing with no dc in between.....
RIL wimax rocks till date.....
cheers