India Broadband Forum

just4kix

You are quite wrong about consumer courts that they can only do so much. Consumer courts are known to come down very heavily on truant service providers.

Yes. They cannot do anything to ensure QoS but that is not their job. Their job is to punish anyone who does not provide promised service after payment.

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StarK

My one request admin... please change the title of this thread. As a lot of people post here and i am always forced to see the thread because its unread... and it remains in my history and when a person from reliance came some days back, he saw the item from the firefox address bar when he was entering the reliance homepage address...

Tho he dint say anything, i wasn't feeling too good after that if you understand.

smoothvibes

i can understand his reaction like this ---->

Good one

ShAdOwCoN

Lolz .......

Admin

Should have told him that you get 50mbps speed on their connection and you download 30-40 gb of data every day

mjkrishnan2004

mrrijo,

You were saying that it is possible that someone else might be having the same MAC address and therefore the same IP address, that the ISP, Reliance has issued. Let me be clear:

There would not be any two e-devices in this world having the same MAC address.

For example, devices like PCs, laptops, Printers, modems, Routers, keyboards etc all have MAC addressess. The Mac addresses are assigned to them from a range allotted to the manufacturer. Only after allotting an allowed MAC addressess does these devices get the approval.

It is possible to change the MAC address using software available which I think only a geek does.:-)

So, it is not possible that your account may not be hacked becoz of other guy having same mac address. May be the servers to which you were connected were trying to send packet data to your device even though it must have disconnected. I am not sure on this part.

just4kix

I have changed the title of the thread.

StarK

Thx m8!

taurius1

Since this thread is titled "Reliance WiMax Problems" Here's a problem.


Reliance Wimax upgraded their servers last night, and now, my entire wifi setup seems to not work any more.

I can log in just fine when I connect directly to the white box, but I can't seem to get the login page / homepage for reliancebroadband[dot]co[dot]in when I try connecting with my wifi router.


Now, While I was researching on setting up wifi connections for Wimax on this forum, I vaguely recall reading something to the same effect that reliance wimax server is rejecting / not responding to packets sent from a router... or something like that. I tried searching for that but couldn't find it here, strangely enough.

Can anyone help? Or is there already a workaround for this problem? I've tried working on it for a couple of hours this morning, but I've got other work to do and won't be back until evening. So, if you guys are brainstorming about it, do post it here. I'd appreciate it. ^_^

smoothvibes

taurius1 have you tried to reset router to default and recofig is done or not, if you haven't tried that then try it once and if still nothing is happening then please update your router details, i am sure you will get lot many reply's

taurius1

I don't see why the reconfig will make a difference, because it was working fine with the same settings lat night, BEFORE the server upgrade.

I'll do the reconfig later this evening when I get back home. But I'll leave my router details, like you advised.

I'm using a Dlink DIR 300 router.

The current setup is
antenna ---> whitebox [cpe] ---> PC

What it used to be before, and is not working now, is
antenna ---> whitebox [cpe] ---> DIR300 WiFi router ---> PC+laptop




*sigh* a little challenge is fun everynow and then, but when they change their servers just within a few days after I figure out how to get my wifi is frustrating!!!

EDIT: [3:20pm, 27-09-2008 ]

It's working again. O_O

I waited for 15 minutes to let the home page appear this morning, and I was sure they'd blocked it. But it's here now.

I still don't know what happend. >_<

Man I feel retarded now.

taurius1

HM.... I had the same problem yesterday...
I couldnt see the webpage while I had my router setup.

I tried something now, and it seemed to work. Since my router has the same MAC address as my PC's lan port, I figured if I first sign in while being directly connected to the reliance CPE (whitebox) and THEN set up the wires to bring my wifi router in the loop, it should work.
And it did.

Its still cumbersome to swap wires. >_<

vineesh

Hi i had an Airtel connection and the router(Netgear WGR 614v7) was working fine with no issues,I shifted and that when i got to know that there is no airtel here, so i went for Reliance Wimax,tried to reset the router it detects the ip as static and when its comes to configuring the network its gives an error that there is an issue with the Internet connection,tried all the possible steps by myself but in vain.

From soft/hard reset,manually adding the Reliance IP address on the roter page settings to spoofing the MAC address i hve tried everything ....

Atlast i called Reliance they are the worst Customer care i have ever dealt with,then i tried calling Netgear itself ,nogo there too.

I know that Wimax is a static ip address and it does not support PPPoE connectivity,but there has to be a way or workaround to configure the router to the Wimax settings,logically speaking....or is it a technology bottle neck

Anyone who has resolved this issue......PLZ HELP

Thanks in Advance
Vineesh

taurius1

Wimax is DHPC (dynamic ip). This seems to be the essential mistake you might have made while configuring your router.

The ip assigned to you by reliance is valid for 24 hours, afterwhich, you may or maynot get a new ip address. It might sound stupid, but that is how their DHCP system is set up.

Have your router set up on DHPC settings, and try setting up your connection.

Here's all you need to keep in mind when setting up your connection to use wifi:

1) DHCP on your wifi router's internet settings.
2) "automatically assing ip" on your computer
3) cloning of MAC address from your PC to your router.

Extra things, that have worked for me:
4) keep in mind that if your MAC address is cloned, you can sign in from your PC and THEN set up your wifi router to broadcast your wifi connection, althought this has worked for me, and I have not seen anyone else do it like this, so take care.

5) to check if your router is able to access the internet, sign in to wimax, check your computer's ip address before you set up the router, then sign out.
Now set up the router by conecting the appropriate wires. Now goto your netgear wifi router's control panel and check if it has been assigned the same ip. If it hasnt, reset the DHCP and make it get a new ip. (My dlink DIR 300 had a button to let me get a new DHCP ip)



That's pretty much all the advice i can offer.
Best of luck, and do get back to us about how it worked out!

vineesh

Thanks taurius1 for your inputs,well the reason that i tried with a single IP address is that DHCP is not working...and yes the system is set to assing ip address automatically

taurius1

I know it might seem like it is not working, but like I'd pointed out, the DHCP gives you an ip with a long lease.

I assume your setup worked with DHCP setting on your wifi router?

vineesh

with Airtel tht i had it worked just fine ,but with Reliance wimax

I reset the router and the router page has its own setup wizard follow it and it says that it has detected a 'Static IP address'..follow it its asks for the details ,ip address ,subnet ,and DNS servers ..do all tht it does not complete ,get stuck to a point where it says tht it cannot detect the connection

option 2 ,...say no to the static ip address and chose 'the network had Dynamic ip address'..then it will try to find the connection and give out an error that the connection got interupted.

both ways it does not work

I think it is a compatibility issue between the Wimax and the router ..not sure what else to think...coz i saw post that Reliance works with Linksys and yours Dlink routers ..but everyone has an issue when it comes to Netgear router ..especially Netgear wgr614

taurius1

Hmm... here's one thing I can think of. Are your ip addresses clashing? If I recall correctly, the reliance whitebox thingie has an ip of 192.168.1.1

You should make sure that your linksys router should have an ip like
192.168.x.y such that:
where x is NOT 1
Examples you can use for your router ip:
192.168.2.2
192.168.2.54
192.168.6.6

I hope you get the picture. If your netgear router has a default ip address of 192.168.1.1, it is most probably clashing with your reliance whitebox. (Just a guess here!)

So you should change your wifi router's default ip address. The router's LAN settings should be accessible in the LAN section of your control panel. I think I never came across this problem because I set my router's ip address to 192.168.7.7 before I started configuring anything else. I do this for personal reasons.

Summing up, try this:

Change the ip address of the wifi router.
Reboot the router. (Not reset!!! You will lose your other configurations if you reset the router to factory settings.)
Check if it aquires an ip now.

Lemme know how it works out.

vineesh

even i thought tht wuz the case earlier,i did change the router ip to 10.0.0.1,the setup goes fine but whn you open the broswer,'PAGE CANNOT BE DISPLAYED" comes up,

But then again whn i do an ipconfig the wimax ip is 123.237.222.xxx and Def gateway is 123.237.216.x,so technically there should not be a problem even if i dont change my NETGEAR router default ip and gateway.

Appreciate ur help taurius1

taurius1

hm... isnt 10.0.0.1 special like 127.0.0.1 ? :S
You could try using something like 192.168.5.5, and see if tht works. :/

Unless your whitebox assigns an ip to your router, everything else is no-go.


I duuno.... Im all out of ideas now. sorry. >_<