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What to do next??

This is a discussion on What to do next?? within the Reliance wimax forums, part of the Reliance Broadband category; just one... jus havin second thots bout the automatic disconnection every 2 hour or so that occurs with the modem ...


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Old 28-08-2008   #11
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just one... jus havin second thots bout the automatic disconnection every 2 hour or so that occurs with the modem that they provide... i had a look at the various posts and seems to be this is the only problem thats bugging most subscribers. i dint come across any soln but i think there is...
thanks for ur suggestion smoothvibes.... i will take their cpe only. it will be less of a hassle and yes they wud not blame the modem every time.

Last edited by StarryKnight; 28-08-2008 at 10:15 AM.
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Old 28-08-2008   #12
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Quote:
Originally Posted by StarryKnight View Post
Hey there every1... well today its been 19 days since my damned wimax connection worked (for 5 days i.e.) i filed another complaint yesterday and nobody has even cared to call.

Now i just don't know what the hell to do.. my limited connection (another big mistake ) is also gonna run out soon...

Shud i go in for mtnl?? Or will that too surpass reliance in frustration caused?? How much will the whole setting up of the connection cost? Are there any satisfied customers that exist here of mtnl??

i am just too confused now....
Ask for a waiver or threaten them to surrender the connection..like gardencityboy did. In his case they gave waiver. Or simply tell them u will pay for the time ur connection worked. Keep calling their CC & keep on collecting the trouble tickets..note down all ticket no. with date & time & with whom did u speak...It will help in waiver....
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Old 28-08-2008   #13
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yes i already talked bout the waiver... the representative called and said they'll give a month's waiver. in fact i even haven't got my bill this month. not even on email. i don't know whats up with these fellows. and i am probably gonna ask for termination tomoro. see what happens...

i had already given the request for termination two weeks back and they asked me to give them another chance and what not. after many calls i finally said ok fix the connection and i'll keep it. but they cudn't even fix it till now...the losers...
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Old 30-08-2008   #14
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i just received a bill for the normal amount... 841 rs... in the login sessions there are clearly logins only between 22 july and 7 aug (the 5 days it worked...)
just look at their ignorance... i had already asked for the waiver...

My latest unexpected update- The technical dudes came and fixed the connection an hour back!! That too when just 150mb remained in the secondary limited connection

And whats more the ip was manually configured. (so static) and free. The connection has started working like it used to work. For now at least.

Last edited by StarryKnight; 30-08-2008 at 05:07 PM. Reason: Automerged Doublepost
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