India Broadband Forum


Complaint against abuse of consumer rights

This is a discussion on Complaint against abuse of consumer rights within the Reliance wimax forums, part of the Reliance Broadband category; Dear Sir, This is to inform you that I am still facing lots of problems, just because I made a ...

Go Back   India Broadband Forum > Indian Broadband Forums > Broadband Internet Service Providers > Reliance Broadband > Reliance wimax

India Broadband Forum


Reliance wimax Reliance wimax broadband internet connection related issues here.

                      

Reply

 

LinkBack Thread Tools Display Modes
Old 09-02-08, 04:11 AM   #1
Junior Member
 
Join Date: Sep 2008
Posts: 4
Rep Power: 0
singhsudeepkumar is on a distinguished road
Default Complaint against abuse of consumer rights

Dear Sir,
This is to inform you that I am still facing lots of problems, just because I made a mistake in past by trusting reliance broadband and applying for their services.
As a customer of reliance, my feedback is that, there is no transparency at all in billing done by reliance broadband. And Customer care of reliance, you can do nothing, but just bang your head with them.
In spite of continuous request for termination of my connection, nobody contacts from your side. All the notifications I receive from your company are to pay my bill, for the services which I never used. I am continously filing requests for termination of the connection, but nobody turns up, and when I call customer care to know about what has been done for the request. I get to know that, I am willing to continue the connection as per your records.
Over and above all these problems I am facing, you are sending me bills, even after knowing that my services are barred, and I dont want to use reliance broadband ever in my life, which is absolutely unethical dealing.
I request you to stop sending bills and telephoning me for payment of the services I have not even used, and properly terminating the services.
Yours truly,
SUDEEP KUMAR SINGH

Last edited by just4kix; 09-09-08 at 05:36 PM. Reason: Removed personal details
singhsudeepkumar is offline   Reply With Quote
Old 09-02-08, 04:17 AM   #2
Aditya
 
smoothvibes's Avatar
 
Join Date: Jul 2008
Location: New Delhi/ London
Posts: 4,914
Rep Power: 11
smoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to all
Send a message via AIM to smoothvibes
Default

ohh thats sad i suggest you to visit any reliace care center and then ask them to resolve the matter then and there only.. coz if you call then they can avoide your words but if you go there then they can not avoide your words like that and they can not tell you any lie..

ask them for NOC letter for non payment of services which you never used and still if they try to be smart then you can go to consumer court too...
smoothvibes is offline   Reply With Quote
Old 09-02-08, 04:19 AM   #3
Junior Member
 
Join Date: Sep 2008
Posts: 4
Rep Power: 0
singhsudeepkumar is on a distinguished road
Default procedure to go to consumer court

can u please tell me the proper way to go to consumer court, if u know
singhsudeepkumar is offline   Reply With Quote
Old 09-02-08, 04:26 AM   #4
Aditya
 
smoothvibes's Avatar
 
Join Date: Jul 2008
Location: New Delhi/ London
Posts: 4,914
Rep Power: 11
smoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to all
Send a message via AIM to smoothvibes
Default

you can file a case against reliance in consumer court and there is a fee of rupees 100 for this and after this there are no more issues and court will take care of matter.

address is

The President ,
Delhi State Consumer Disputes Redressal Commission,
VikasBhawan, Near C.R. Building,
I.P. Estate, New Delhi - 110 002.

and for more details you can go to NCDRC

apart from that you can check this thread for more info (check posts written by admin)
http://www.indiabroadband.net/genera...ol-fridge.html (Whirlpool fridge)
smoothvibes is offline   Reply With Quote
Old 09-02-08, 04:28 AM   #5
Junior Member
 
Join Date: Sep 2008
Posts: 4
Rep Power: 0
singhsudeepkumar is on a distinguished road
Default thank you

thank you
singhsudeepkumar is offline   Reply With Quote
Old 09-04-08, 01:27 PM   #6
Junior Member
 
Join Date: Aug 2008
Age: 24
Posts: 12
Rep Power: 2
deepak0406 is on a distinguished road
Default Letz get some rude

..stop paying bills and remove alll the installing and keep a side ...mean while order for new isp...
i emailed to reliance customer care several times regardign to slow connection they replied tat their wimax system is effected all over india...
deepak0406 is offline   Reply With Quote
Old 09-04-08, 01:30 PM   #7
Lost Member
 
sb21pro's Avatar
 
Join Date: Jul 2008
Location: Goa, for now
Posts: 1,690
Rep Power: 4
sb21pro will become famous soon enoughsb21pro will become famous soon enough
Default

Quote:
Originally Posted by singhsudeepkumar View Post
SUDEEP KUMAR SINGH
i suggest that you do not post personal details like these anywhere

Last edited by just4kix; 09-09-08 at 05:36 PM. Reason: Removed personal details
sb21pro is offline   Reply With Quote
Old 09-08-08, 11:33 PM   #8
Junior Member
 
Join Date: Jan 2008
Posts: 34
Rep Power: 2
rockyj123 is on a distinguished road
Default

if u stop payin bills, they will adjust it in ur electricity bill..
tats y they take a copy of the bill durin installation....
rockyj123 is offline   Reply With Quote
Old 09-08-08, 11:38 PM   #9
Aditya
 
smoothvibes's Avatar
 
Join Date: Jul 2008
Location: New Delhi/ London
Posts: 4,914
Rep Power: 11
smoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to all
Send a message via AIM to smoothvibes
Default

Quote:
Originally Posted by rockyj123 View Post
if u stop payin bills, they will adjust it in ur electricity bill..
tats y they take a copy of the bill durin installation....
no one can adjust bill like this, dont worry you can go forward with legal steps and no one is going to adjust your bill like that.
smoothvibes is offline   Reply With Quote
Old 09-15-08, 09:18 PM   #10
Bronze Member
 
taurius1's Avatar
 
Join Date: Sep 2008
Posts: 133
Rep Power: 2
taurius1 is on a distinguished road
Default

Quote:
Originally Posted by rockyj123 View Post
if u stop payin bills, they will adjust it in ur electricity bill..
tats y they take a copy of the bill durin installation....
That's for address proof. I'd submitted my MTNL phone bill for address proof.
taurius1 is offline   Reply With Quote
Reply

Tags
abuse, complaint, consumer, rights

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads

Thread Thread Starter Forum Replies Last Post
How to drag reliance to consumer court? gardencityboy Reliance Broadband 3 03-17-09 01:15 AM
Customer Service - Get new complaint number at every instance just4kix General offtopic discussions 1 01-29-08 12:44 PM
SingTel Signs Consilient to Bring Mobile Push Email to Mass Consumer Market Admin PR Releases Database 0 06-26-06 04:05 AM
A complaint from a customer of touchtel Admin Airtel Broadband 2 06-24-06 01:22 AM
26 National Groups From Across Political Spectrum Combine Forces to Protect Medical P India Broadband Internet PR Releases Database 0 04-09-06 05:09 PM


All times are GMT +5.5. The time now is 07:45 AM.


India Broadband Forum