Thread: Complaint against abuse of consumer rights

Dear Sir,
This is to inform you that I am still facing lots of problems, just because I made a mistake in past by trusting reliance broadband and applying for their services.
As a customer of reliance, my feedback is that, there is no transparency at all in billing done by reliance broadband. And Customer care of reliance, you can do nothing, but just bang your head with them.
In spite of continuous request for termination of my connection, nobody contacts from your side. All the notifications I receive from your company are to pay my bill, for the services which I never used. I am continously filing requests for termination of the connection, but nobody turns up, and when I call customer care to know about what has been done for the request. I get to know that, I am willing to continue the connection as per your records.
Over and above all these problems I am facing, you are sending me bills, even after knowing that my services are barred, and I dont want to use reliance broadband ever in my life, which is absolutely unethical dealing.
I request you to stop sending bills and telephoning me for payment of the services I have not even used, and properly terminating the services.
Yours truly,
SUDEEP KUMAR SINGH

ohh thats sad i suggest you to visit any reliace care center and then ask them to resolve the matter then and there only.. coz if you call then they can avoide your words but if you go there then they can not avoide your words like that and they can not tell you any lie..

ask them for NOC letter for non payment of services which you never used and still if they try to be smart then you can go to consumer court too...

can u please tell me the proper way to go to consumer court, if u know

you can file a case against reliance in consumer court and there is a fee of rupees 100 for this and after this there are no more issues and court will take care of matter.

address is

The President ,
Delhi State Consumer Disputes Redressal Commission,
VikasBhawan, Near C.R. Building,
I.P. Estate, New Delhi - 110 002.

and for more details you can go to NCDRC

apart from that you can check this thread for more info (check posts written by admin)
http://www.indiabroadband.net/genera...ol-fridge.html (Whirlpool fridge)

thank you

..stop paying bills and remove alll the installing and keep a side ...mean while order for new isp...
i emailed to reliance customer care several times regardign to slow connection they replied tat their wimax system is effected all over india...
:tank:

Originally Posted by singhsudeepkumar

SUDEEP KUMAR SINGH

i suggest that you do not post personal details like these anywhere

if u stop payin bills, they will adjust it in ur electricity bill..
tats y they take a copy of the bill durin installation....

Originally Posted by rockyj123

if u stop payin bills, they will adjust it in ur electricity bill..
tats y they take a copy of the bill durin installation....

no one can adjust bill like this, dont worry you can go forward with legal steps and no one is going to adjust your bill like that.

Originally Posted by rockyj123

if u stop payin bills, they will adjust it in ur electricity bill..
tats y they take a copy of the bill durin installation....

That's for address proof. I'd submitted my MTNL phone bill for address proof.