India Broadband Forum

India Broadband

Hi All,

First i recommend ppl going for sify Broadband connection to read my story.

It started like: I have taken a sift connection by paying Rs.800 as to CTO. then i used to call that guy atleast twice in week saying that the connection is working. Very time i call him, he says that he will get it corrected in 1 hr or two. But after two hours i have to call him again, then only he used to look into the issue. this one continued for almost 3 months. One fine day, i lost connection again, when i call that guy he says that very thing is fine with his cable and told that my network card (which is used for internet connection) is problem. I have taken my system to computer guy to get it checked, but there is no problem. I called him again and informed, but he told to check after 1 hr. When i called to check with him, he did not lift the phone.. This Conitued for 2 days. After that i called customer care to register a complaint with them (Complaint no. 3650855). This one of the pathetic customer care service i have seen. I am daily calling these guy from jul 2nd . I have customer care names Suguna, sarawathi, shamera, Abhi (floor Manager), Wasi (technical guy). Very time i call, i listen a same sorry and we are working on the issue and it will solved in a day. But even after 20 days, they are still working on the this issue. I CTO does not lift the phone when i call him. I have called him some 500 times in all these 20 days.. If you want to have a great serivce like this, then i recommend SIFY BROAD BAND

abiji

Hi,

Sify is the worst broadband service provider. Actually they arent even providing broadband they are just providing Always on internet with such a pathetic service and hell lot of downtime.