India Broadband Forum

smoothvibes · 09-02-08, 09:42 PM

Quote:

Originally Posted by just4kix

It will require more than all the sweets from Bengal to swallow the bitter (Sify) pill.

sify guys are so shameless that they can digest all this by water only... they really dont need any sweets for this just4kix. Remember once admin posted that he use to send all mails to sify with link to this forum and threads about sify ****.

vills1005 · 09-13-08, 03:08 PM

the problem with sify is perhaps it reads ur mind.the day u think good about this connetion that very day it gives u problems.happened many times with me.its true it depends upon the cto's.the cto's can give us a good reception.the customer care always receives the phone and they even help u out.weired right.really weired.i call the sify chennai customer care and 99 times on 100 they receive the call.they call u back if they missed ur call

.e ka ho rela hai biddu.now i opened my mouth,just waiting for this connection to request time out

.hehehe.but i know how annoying it can be.abusing this connection even if its down for a day.and some have complained of no connectivity for 15 days

.thats too much.no connection should take more than 3 days to get fixed.1 day is enough.we can wait for a day.people facing extreme problems should contact the main sify head office.i dont know how it works but its really sick.i heard once customers filed a case against bsnl landline and now see how good is bsnl phone connection.

smoothvibes · 09-15-08, 06:11 AM

thats correct, this time i am also planing something similar to this. Just waiting for morning so that i can speak to Mr. Bhaskar cust. care manager, sify broadband, chennai head office.
If i will not get anything worth then i will go to consumer court tommorow only without any delay.

itsmemad · 09-15-08, 01:59 PM

I had sify's 256 KBps plan... Normally, download speed was around 32 KBps in my area.. but sometimes at night it used to zip through 600 KBps... Can bsnl match that?
Customer care was good in my area...

Preeti_20 · 09-15-08, 02:05 PM

Sify's service always seems to fluctuate, at times it can be perfect and at times its the worst.
Although u have to say their customer service is horrendous.

coolpakki · 09-17-08, 03:34 PM

sify people r f*****............thats it..!

Rameshjeee · 09-17-08, 03:41 PM

Quote:

Originally Posted by coolpakki

sify people r f*****............thats it..!

Kindly use Appropriate language...

coolpakki · 09-17-08, 04:01 PM

i think this language is appropriate for sify people..
and i think this has been used several times by several people in various posts..

Admin · 09-17-08, 04:07 PM

If it was in my authority I would use worst words than that and If I had some say within the Parliament I would get a new law passed so that these isp's like sify can be sent to jail for life to make so many people suffer.

The problem is we get a lot of kids visiting this forum as well... I have used that word myself some times on this forum in the heat of the moment and I would like you to report those posts if you find any and thy will be edited promptly.

Yes sify sucks and I agree with you I have waited 10-15 days some times to get the connection back up and running and there can be nothing worse then having to wait for your internet connection when you have important work to do.

smoothvibes · 09-18-08, 04:23 AM

i agree these words are ment for sify only

last time when i called sify i was talking to a stupid to whome i explained the whole problem and during all this time he was just saying hmmm hmmm hmmm (don't know why as he was using this sound on the places where even he don't need to acknowledge anything)
at last i shouted on him
Now will you please stop saying this hmmm hmmm, it sounds like you are farting from your mouth
he replied: i am sorry
and my reply was: YOU SHOULD BE, IT STINKS

After this i had a word with sify Manager, one more useless creature on our planet

itsmemad · 09-18-08, 10:36 AM

Never knew that sify is so bad before joining this forum... I guess sify just satisfied me over here...lol... Apart from good speed... I also used it free for 15 days or so... I'll share one more story of Sify's generosity on me... There was a time when my landlord asked me leave his flat(his son got married, so he needed it)...

I was using sify pre-paid... n my validity period just expired that day... So I didnt renew it... & went to search a new home n all... But when I returned home... And out of curiosity tried to login through Sify dialer(was just hoping for 1 more day..lol)... It actually logged in... then I realized that that sify's server has auto-renewed it for 1 more month(I never opted for that option)... So I went mad at Sify... called their customer care... told them I dont need their services...cuz I'm shifting in few days... I got a reply that they will rectify it... But they didnt... 3 days later tax-collector

of Sify came to collect the money of renewal... I explained him everything too... He apologized & said steps will be taken to disconnect it asap...

But no steps where taken for next 15 days... I shifted to a new flat without paying them a dime...

And ofcourse nothing is better than a free connection...

I'll share 1 more pleasant experience

with Sify later...

coolpakki · 09-18-08, 02:31 PM

i don't know one thing that why do they drop the speed,and how com they are still operating in the market after harassing the whole country??
and for heaven sake can anyone explain why do they keep these useless CTO'S..who make our life hell..

navjotjsingh · 09-30-08, 01:36 AM

Once...for 2 hours...I got 80KBps download speed on Sify while being on a 64Kbps UL Plan. This happened 2 years back.

Once...I got a 1 month extension without paying a dime. Don't remember the details now. BTW now I left Sify and am on MTNL BB.

shahrukhbachan · 10-10-08, 01:56 AM

I have used sify and I would not say that it is very bad

I also believed it might be one of the worst but I have seen many people in this forum saying that BSNL etc. also take a lot of time sometime even several days or weeks when they mend the problem. I thought of excellent speed in UL plans in DSL services but the speed is only around 30 kbps for 256 UL plans and 60 kb for 512 UL plans.

If I compare these, I received a constant speed of more than 31 kbps in 256 UL plan with sify and I received a constant speed of more than 62 kbps in 512 kbps in sify. The sify lines have problems in rainy days, storms or extremely hot days often but in my case, I just call up the local sify dealer in my area that I want it resolved urgently. He sends the boys to fix the lines and provides every possible customer support and within a hour or two at the max, the lines are fixed and internet starts working fine.

So, I am not still sure if I can say the sify services to be very bad. I have heard about airtel that they provide better customer service but I have seen people who has got two days for their lines to be fixed in case of airtel too. If I rethink for a second time, sify has overall been great to me maybe because I have the local sify dealer only a few hundred metres from my place.

dyners · 10-14-08, 01:26 AM

SIFY just sucks buddy .........

iske liye chakker MTNL se bhi jayada katne padte hain

1st month whne u give installation charge everything is gud .............but from next month it became a nightmare and moreover u have to give additional
1200 /-Rs for LMC .................... what the big F yaar

if giving LMC why they r taking installation charge ................. and vice versa .

so buddies ........... SIFY sucks ...........

09-13-08, 03:08 PM	#22
vills1005 Junior Member Join Date: Sep 2008 Posts: 40 Rep Power: 2	its time to change sify. the problem with sify is perhaps it reads ur mind.the day u think good about this connetion that very day it gives u problems.happened many times with me.its true it depends upon the cto's.the cto's can give us a good reception.the customer care always receives the phone and they even help u out.weired right.really weired.i call the sify chennai customer care and 99 times on 100 they receive the call.they call u back if they missed ur call .e ka ho rela hai biddu.now i opened my mouth,just waiting for this connection to request time out .hehehe.but i know how annoying it can be.abusing this connection even if its down for a day.and some have complained of no connectivity for 15 days .thats too much.no connection should take more than 3 days to get fixed.1 day is enough.we can wait for a day.people facing extreme problems should contact the main sify head office.i dont know how it works but its really sick.i heard once customers filed a case against bsnl landline and now see how good is bsnl phone connection.

09-18-08, 10:36 AM	#31
itsmemad Alligator Join Date: Sep 2008 Location: Pleasure drome Posts: 3,514 Rep Power: 10	Poor Service - Blessing in disguise for me... Never knew that sify is so bad before joining this forum... I guess sify just satisfied me over here...lol... Apart from good speed... I also used it free for 15 days or so... I'll share one more story of Sify's generosity on me... There was a time when my landlord asked me leave his flat(his son got married, so he needed it)... I was using sify pre-paid... n my validity period just expired that day... So I didnt renew it... & went to search a new home n all... But when I returned home... And out of curiosity tried to login through Sify dialer(was just hoping for 1 more day..lol)... It actually logged in... then I realized that that sify's server has auto-renewed it for 1 more month(I never opted for that option)... So I went mad at Sify... called their customer care... told them I dont need their services...cuz I'm shifting in few days... I got a reply that they will rectify it... But they didnt... 3 days later tax-collector of Sify came to collect the money of renewal... I explained him everything too... He apologized & said steps will be taken to disconnect it asap... But no steps where taken for next 15 days... I shifted to a new flat without paying them a dime... And ofcourse nothing is better than a free connection... I'll share 1 more pleasant experience with Sify later... Last edited by itsmemad; 09-18-08 at 10:36 AM. Reason: Automerged Doublepost

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09-15-08, 06:11 AM	#23
smoothvibes Aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,914 Rep Power: 11	thats correct, this time i am also planing something similar to this. Just waiting for morning so that i can speak to Mr. Bhaskar cust. care manager, sify broadband, chennai head office. If i will not get anything worth then i will go to consumer court tommorow only without any delay.

09-15-08, 01:59 PM	#24
itsmemad Alligator Join Date: Sep 2008 Location: Pleasure drome Posts: 3,514 Rep Power: 10	I had sify's 256 KBps plan... Normally, download speed was around 32 KBps in my area.. but sometimes at night it used to zip through 600 KBps... Can bsnl match that? Customer care was good in my area...

09-15-08, 02:05 PM	#25
Preeti_20 Platinum Member Join Date: Mar 2008 Location: In my Castle Posts: 3,280 Rep Power: 7	Sify's service always seems to fluctuate, at times it can be perfect and at times its the worst. Although u have to say their customer service is horrendous.

09-17-08, 03:34 PM	#26
coolpakki Junior Member Join Date: Sep 2008 Location: Noida Age: 27 Posts: 15 Rep Power: 2	sify people r f*****............thats it..!

09-17-08, 04:01 PM	#28
coolpakki Junior Member Join Date: Sep 2008 Location: Noida Age: 27 Posts: 15 Rep Power: 2	i think this language is appropriate for sify people.. and i think this has been used several times by several people in various posts..

09-17-08, 04:07 PM	#29
Admin Join Date: Jan 2006 Location: New Delhi Age: 32 Posts: 4,700 Rep Power: 12	If it was in my authority I would use worst words than that and If I had some say within the Parliament I would get a new law passed so that these isp's like sify can be sent to jail for life to make so many people suffer. The problem is we get a lot of kids visiting this forum as well... I have used that word myself some times on this forum in the heat of the moment and I would like you to report those posts if you find any and thy will be edited promptly. Yes sify sucks and I agree with you I have waited 10-15 days some times to get the connection back up and running and there can be nothing worse then having to wait for your internet connection when you have important work to do.

09-18-08, 04:23 AM	#30
smoothvibes Aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,914 Rep Power: 11	i agree these words are ment for sify only last time when i called sify i was talking to a stupid to whome i explained the whole problem and during all this time he was just saying hmmm hmmm hmmm (don't know why as he was using this sound on the places where even he don't need to acknowledge anything) at last i shouted on him Now will you please stop saying this hmmm hmmm, it sounds like you are farting from your mouth he replied: i am sorry and my reply was: YOU SHOULD BE, IT STINKS After this i had a word with sify Manager, one more useless creature on our planet

09-18-08, 02:31 PM	#32
coolpakki Junior Member Join Date: Sep 2008 Location: Noida Age: 27 Posts: 15 Rep Power: 2	i don't know one thing that why do they drop the speed,and how com they are still operating in the market after harassing the whole country?? and for heaven sake can anyone explain why do they keep these useless CTO'S..who make our life hell..

09-30-08, 01:36 AM	#33
navjotjsingh Junior Member Join Date: Sep 2008 Location: Delhi, India Posts: 22 Rep Power: 2	Once...for 2 hours...I got 80KBps download speed on Sify while being on a 64Kbps UL Plan. This happened 2 years back. Once...I got a 1 month extension without paying a dime. Don't remember the details now. BTW now I left Sify and am on MTNL BB.

10-10-08, 01:56 AM	#34
shahrukhbachan Junior Member Join Date: Aug 2008 Posts: 35 Rep Power: 2	I have used sify and I would not say that it is very bad I also believed it might be one of the worst but I have seen many people in this forum saying that BSNL etc. also take a lot of time sometime even several days or weeks when they mend the problem. I thought of excellent speed in UL plans in DSL services but the speed is only around 30 kbps for 256 UL plans and 60 kb for 512 UL plans. If I compare these, I received a constant speed of more than 31 kbps in 256 UL plan with sify and I received a constant speed of more than 62 kbps in 512 kbps in sify. The sify lines have problems in rainy days, storms or extremely hot days often but in my case, I just call up the local sify dealer in my area that I want it resolved urgently. He sends the boys to fix the lines and provides every possible customer support and within a hour or two at the max, the lines are fixed and internet starts working fine. So, I am not still sure if I can say the sify services to be very bad. I have heard about airtel that they provide better customer service but I have seen people who has got two days for their lines to be fixed in case of airtel too. If I rethink for a second time, sify has overall been great to me maybe because I have the local sify dealer only a few hundred metres from my place.

10-14-08, 01:26 AM	#35
dyners Junior Member Join Date: Oct 2008 Posts: 16 Rep Power: 2	SIFY just sucks buddy ......... iske liye chakker MTNL se bhi jayada katne padte hain 1st month whne u give installation charge everything is gud .............but from next month it became a nightmare and moreover u have to give additional 1200 /-Rs for LMC .................... what the big F yaar if giving LMC why they r taking installation charge ................. and vice versa . so buddies ........... SIFY sucks ...........