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Rate the service provided by sify

This is a discussion on Rate the service provided by sify within the Sify broadband forums, part of the Cable Internet Services category; Never knew that sify is so bad before joining this forum... I guess sify just satisfied me over here...lol... Apart ...


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View Poll Results: What is your rating of Sify broadband on scale of 1 to 10? 1, worst and 10 the best.

1 22 47.83%
2 2 4.35%
3 4 8.70%
4 3 6.52%
5 2 4.35%
6 3 6.52%
7 2 4.35%
8 3 6.52%
9 1 2.17%
10 4 8.70%
Voters: 46. You may not vote on this poll

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Old 18-09-2008   #31
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Default Poor Service - Blessing in disguise for me...

Never knew that sify is so bad before joining this forum... I guess sify just satisfied me over here...lol... Apart from good speed... I also used it free for 15 days or so... I'll share one more story of Sify's generosity on me... There was a time when my landlord asked me leave his flat(his son got married, so he needed it)...

I was using sify pre-paid... n my validity period just expired that day... So I didnt renew it... & went to search a new home n all... But when I returned home... And out of curiosity tried to login through Sify dialer(was just hoping for 1 more day..lol)... It actually logged in... then I realized that that sify's server has auto-renewed it for 1 more month(I never opted for that option)... So I went mad at Sify... called their customer care... told them I dont need their services...cuz I'm shifting in few days... I got a reply that they will rectify it... But they didnt... 3 days later tax-collector of Sify came to collect the money of renewal... I explained him everything too... He apologized & said steps will be taken to disconnect it asap...

But no steps where taken for next 15 days... I shifted to a new flat without paying them a dime... And ofcourse nothing is better than a free connection...

I'll share 1 more pleasant experience with Sify later...

Last edited by itsmemad; 18-09-2008 at 10:36 AM. Reason: Automerged Doublepost
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Old 18-09-2008   #32
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i don't know one thing that why do they drop the speed,and how com they are still operating in the market after harassing the whole country??
and for heaven sake can anyone explain why do they keep these useless CTO'S..who make our life hell..
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Old 30-09-2008   #33
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Default

Once...for 2 hours...I got 80KBps download speed on Sify while being on a 64Kbps UL Plan. This happened 2 years back.

Once...I got a 1 month extension without paying a dime. Don't remember the details now. BTW now I left Sify and am on MTNL BB.
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Old 10-10-2008   #34
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I have used sify and I would not say that it is very bad

I also believed it might be one of the worst but I have seen many people in this forum saying that BSNL etc. also take a lot of time sometime even several days or weeks when they mend the problem. I thought of excellent speed in UL plans in DSL services but the speed is only around 30 kbps for 256 UL plans and 60 kb for 512 UL plans.

If I compare these, I received a constant speed of more than 31 kbps in 256 UL plan with sify and I received a constant speed of more than 62 kbps in 512 kbps in sify. The sify lines have problems in rainy days, storms or extremely hot days often but in my case, I just call up the local sify dealer in my area that I want it resolved urgently. He sends the boys to fix the lines and provides every possible customer support and within a hour or two at the max, the lines are fixed and internet starts working fine.

So, I am not still sure if I can say the sify services to be very bad. I have heard about airtel that they provide better customer service but I have seen people who has got two days for their lines to be fixed in case of airtel too. If I rethink for a second time, sify has overall been great to me maybe because I have the local sify dealer only a few hundred metres from my place.
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Old 14-10-2008   #35
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SIFY just sucks buddy .........

iske liye chakker MTNL se bhi jayada katne padte hain

1st month whne u give installation charge everything is gud .............but from next month it became a nightmare and moreover u have to give additional
1200 /-Rs for LMC .................... what the big F yaar

if giving LMC why they r taking installation charge ................. and vice versa .

so buddies ........... SIFY sucks ...........
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