India Broadband

Admin · 29-08-2008

Dont say that to the cable operator.. they dont care. Call sify care and ask them to put you through to a supervisor and then tell him/her that if this matter is not sorted asap then you will get their illegal cables chucked away from all the electricity poles which are hung there illegally.
The local cable operator will just pick up a fight which isint what we need....

If this matter doesnt get sorted and you change your isp then go down to your local electricity supplier office and talk to some one there and ask them if you can use their poles to run your wires on their poles and they will say no and then tell them that sify cables are already running up and down their poles..

Next day your cable operator will loose atleast 20k in bribes... I guess thats enough damadge for making you run around..

Once this is done we can try some more stuff to keep your cable operator busy in time to come.

smoothvibes · 29-08-2008

thats a great idea admin... i m really impressed by this one... and trust me.. i m gonna do this very soon... and after that i will make sure that he loose a good amount... apart from that i really dont want to involve my parents in this matter otherwise you know my mom is in Main Ministry Vigilance and my chachi is in Central Vigilance Commission

so they can stop electricity dept to take bribe too...

smoothvibes · 09-09-2008

my connection is not working for 2 sep 2008 till now 9 sep 2008, in these 7 days i called sifycare number of times but there is no one who can resolve the issue and the issue is somewhere there is a power failure (which sify is unable to resolve in 7 days)
day before yesterday i had a word with Mr. Sardanan (supervisor) in sify who promised me resolution or a callback with complete information in 12 hours its more than 48 hours now still no call and no information.. obvious there is no internet too..

after all this today i got a call from sify, girl from sify offered me to get my package renewed so that she can send someone to collect payment from next month.... i was laughing for about fine 60 seconds after that i explained the situatation to that girl and she promised me another callback... another (second) joke..

please its obvious there is no callback as yet...

now its the last date for my package which is about to be expired on 9 Sep 2008

m about to change my ISP now but still waiting for sify to provide me an answer what took them so long to resolve such a small issue

ShAdOwCoN · 09-09-2008

Quote:

Originally Posted by smoothvibes

my connection is not working for 2 sep 2008 till now 9 sep 2008, in these 7 days i called sifycare number of times but there is no one who can resolve the issue and the issue is somewhere there is a power failure (which sify is unable to resolve in 7 days)
day before yesterday i had a word with Mr. Sardanan (supervisor) in sify who promised me resolution or a callback with complete information in 12 hours its more than 48 hours now still no call and no information.. obvious there is no internet too..

after all this today i got a call from sify, girl from sify offered me to get my package renewed so that she can send someone to collect payment from next month.... i was laughing for about fine 60 seconds after that i explained the situatation to that girl and she promised me another callback... another (second) joke..

please its obvious there is no callback as yet...

now its the last date for my package which is about to be expired on 9 Sep 2008

m about to change my ISP now but still waiting for sify to provide me an answer what took them so long to resolve such a small issue

Great work guys keep it up.....They need to understand that they are accountable to their customers and it is THEIR responsibility to ensure good service....

smoothvibes · 10-09-2008

day 7 about finish now...
but still there is no answer from sify care about this problem and they still dont know when they will be able to fix this issue now.

i think it may take them few more years to fix my line coz it took about 7 days just to identify the fault

smoothvibes · 11-09-2008

today i called sify care once again and had a word with one more rocket scientist who said that my issue is resolved now and the problem was with a power cable which is resolved.. but in actual terms i was still not able to see any network connection and it was giving error Network cable unplugged so i said to that guy again that there is no network connection and LAN says network cable unplugged.. where that man asked me sir please try to connect once and provide me error message you are getting on sify so that i can take care of this case.. got BB108 again (without running that shitty sify dialer)

and here comes the good news..

after wasting my 18 mins on call i got one more trouble ticket number

and sify adviced me to wait for another 12 working hours...

smoothvibes · 12-09-2008

Day 10

yesterday i called sify to confirm status of fault and they said its already resolved so i informed them that its still not resolved and still shows network cable unplugged. After getting this reply i got another trouble ticket number (as i said in my last post)

after all this **** today i got a message on my cell which reads:
Dear Customer The reported problem on your Sify BB is now resolved. Please SMS BBRES with your username to 54545 if the problem recurs.

and as the issues is still not resolved so i sent message to above stated number with my username

and got a funny reply

Sify BB: This service is not responding. Please try again later.

now i am feeling so bad about this all that i want to kick each and every employee of sify care as they really dont know anything and keep on telling me to do stunts like hell

admin n just4kix what you think now can i go for a consumer court case now or not. Otherwise suggest me something

Admin · 13-09-2008

The only suggestion would be to get tata wimax

call 011 6060 7070 and they will get you a connection within a weeks time.

smoothvibes · 13-09-2008

okies i will do that will call tata today only... but please tell me or suggest something to kick this sify ****...

ShAdOwCoN · 13-09-2008

Hi,

You might want to check this site .....Tata Wimax Reviews

Broadband and Internet India: Tata Indicom WiMax Up and Running in Bangalore

29-08-2008	#11
Admin Join Date: Jan 2006 Location: New Delhi Age: 31 Posts: 3,257 Rep Power: 10	Dont say that to the cable operator.. they dont care. Call sify care and ask them to put you through to a supervisor and then tell him/her that if this matter is not sorted asap then you will get their illegal cables chucked away from all the electricity poles which are hung there illegally. The local cable operator will just pick up a fight which isint what we need.... If this matter doesnt get sorted and you change your isp then go down to your local electricity supplier office and talk to some one there and ask them if you can use their poles to run your wires on their poles and they will say no and then tell them that sify cables are already running up and down their poles.. Next day your cable operator will loose atleast 20k in bribes... I guess thats enough damadge for making you run around.. Once this is done we can try some more stuff to keep your cable operator busy in time to come. __________________ Reliance data card \| Reliance broadband \| Airtel broadband \| Wimax

29-08-2008	#12
smoothvibes Pingu Mod Join Date: Jul 2008 Location: New Delhi Posts: 3,585 Rep Power: 4	thats a great idea admin... i m really impressed by this one... and trust me.. i m gonna do this very soon... and after that i will make sure that he loose a good amount... apart from that i really dont want to involve my parents in this matter otherwise you know my mom is in Main Ministry Vigilance and my chachi is in Central Vigilance Commission so they can stop electricity dept to take bribe too... __________________ ~~~ A Cave of Peace, full of thunderstorms where silence shouts, with a night crawler. I Call It Peace and World Calls Me ~smoothvibes~

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09-09-2008	#13
smoothvibes Pingu Mod Join Date: Jul 2008 Location: New Delhi Posts: 3,585 Rep Power: 4	my connection is not working for 2 sep 2008 till now 9 sep 2008, in these 7 days i called sifycare number of times but there is no one who can resolve the issue and the issue is somewhere there is a power failure (which sify is unable to resolve in 7 days) day before yesterday i had a word with Mr. Sardanan (supervisor) in sify who promised me resolution or a callback with complete information in 12 hours its more than 48 hours now still no call and no information.. obvious there is no internet too.. after all this today i got a call from sify, girl from sify offered me to get my package renewed so that she can send someone to collect payment from next month.... i was laughing for about fine 60 seconds after that i explained the situatation to that girl and she promised me another callback... another (second) joke.. please its obvious there is no callback as yet... now its the last date for my package which is about to be expired on 9 Sep 2008 m about to change my ISP now but still waiting for sify to provide me an answer what took them so long to resolve such a small issue

10-09-2008	#15
smoothvibes Pingu Mod Join Date: Jul 2008 Location: New Delhi Posts: 3,585 Rep Power: 4	day 7 about finish now... but still there is no answer from sify care about this problem and they still dont know when they will be able to fix this issue now. i think it may take them few more years to fix my line coz it took about 7 days just to identify the fault

11-09-2008	#16
smoothvibes Pingu Mod Join Date: Jul 2008 Location: New Delhi Posts: 3,585 Rep Power: 4	today i called sify care once again and had a word with one more rocket scientist who said that my issue is resolved now and the problem was with a power cable which is resolved.. but in actual terms i was still not able to see any network connection and it was giving error Network cable unplugged so i said to that guy again that there is no network connection and LAN says network cable unplugged.. where that man asked me sir please try to connect once and provide me error message you are getting on sify so that i can take care of this case.. got BB108 again (without running that shitty sify dialer) and here comes the good news.. after wasting my 18 mins on call i got one more trouble ticket number and sify adviced me to wait for another 12 working hours...

12-09-2008	#17
smoothvibes Pingu Mod Join Date: Jul 2008 Location: New Delhi Posts: 3,585 Rep Power: 4	Day 10 yesterday i called sify to confirm status of fault and they said its already resolved so i informed them that its still not resolved and still shows network cable unplugged. After getting this reply i got another trouble ticket number (as i said in my last post) after all this ** today i got a message on my cell which reads: Dear Customer The reported problem on your Sify BB is now resolved. Please SMS BBRES with your username to 54545 if the problem recurs.** and as the issues is still not resolved so i sent message to above stated number with my username and got a funny reply Sify BB: This service is not responding. Please try again later. now i am feeling so bad about this all that i want to kick each and every employee of sify care as they really dont know anything and keep on telling me to do stunts like hell admin n just4kix what you think now can i go for a consumer court case now or not. Otherwise suggest me something

13-09-2008	#18
Admin Join Date: Jan 2006 Location: New Delhi Age: 31 Posts: 3,257 Rep Power: 10	The only suggestion would be to get tata wimax call 011 6060 7070 and they will get you a connection within a weeks time.

13-09-2008	#20
ShAdOwCoN Arch Angel Join Date: Aug 2008 Location: Chennai /India Posts: 1,733 Rep Power: 2	Hi, You might want to check this site .....Tata Wimax Reviews Broadband and Internet India: Tata Indicom WiMax Up and Running in Bangalore