India Broadband Forum

India Broadband · 07-21-06, 06:30 PM

The first time I decided to go broadband, I checked out mouthshut.com for any reviews. I did find some good reviews and bad ones also but in the end fell for Sify primarily because it was the only option at that time. And also because they were rated #1 in some newspaper for Internet Connectivity.

Well, thats good. I went through the brochures and selected a slab. Good till now. But what ensued next is probably very funny since it is the 2nd month after I confirmed the connection, the cheque is ready for payment and these guys DONT SHOW UP. Called up customer service. They promised their sales executive will call back within 24hrs which as some of you know didn’t happen. The customer service people gladly say that they do not know the technicalities of the service they are providing. Great!!!!

Next stop- their stall at the EXPO at HITEX, Hyderabad. Once again I dropped my name and number and they call be back at an amazing speed (like they promised) of just 14 DAYS!!!!!!!!!!!!!!!!!

Today I have an option of going for an ordinary cable connection provided by my Cable guy (Dishnet) for the same cost infact a bit less too. He gives 24hr connectivity @ 750/-pm. Don’t know whether to wait for Sify or to go ahead with my guy.

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07-21-06, 06:30 PM	#1
India Broadband Gold Member Join Date: Jul 2006 Location: Chandigarh, India Posts: 525 Rep Power: 4	Not even a user The first time I decided to go broadband, I checked out mouthshut.com for any reviews. I did find some good reviews and bad ones also but in the end fell for Sify primarily because it was the only option at that time. And also because they were rated #1 in some newspaper for Internet Connectivity. Well, thats good. I went through the brochures and selected a slab. Good till now. But what ensued next is probably very funny since it is the 2nd month after I confirmed the connection, the cheque is ready for payment and these guys DONT SHOW UP. Called up customer service. They promised their sales executive will call back within 24hrs which as some of you know didn’t happen. The customer service people gladly say that they do not know the technicalities of the service they are providing. Great!!!! Next stop- their stall at the EXPO at HITEX, Hyderabad. Once again I dropped my name and number and they call be back at an amazing speed (like they promised) of just 14 DAYS!!!!!!!!!!!!!!!!! Today I have an option of going for an ordinary cable connection provided by my Cable guy (Dishnet) for the same cost infact a bit less too. He gives 24hr connectivity @ 750/-pm. Don’t know whether to wait for Sify or to go ahead with my guy.