Forum downtime unacceptable

[Admin]

In the last few hours I have noticed that the site goes down every now and then and this problem I see has been ever since we moved to the Indian data center.

I would like to ask the members here that do you think we should move back to the old server?
I have opened a tocket with the hosting guys and waiting for a reply on what is causing this downtime.

The server actually goes down and does not respond atall and when it is up and running the fluctuation in latency is such that I think it would be wise to move back to the old host! What do you guys say?

[meetdilip]

No problem. Do what you think fits ok.

[imrock]

In the last few hours I have noticed that the site goes down every now and then and this problem I see has been ever since we moved to the Indian data center.

I would like to ask the members here that do you think we should move back to the old server?
I have opened a tocket with the hosting guys and waiting for a reply on what is causing this downtime.

The server actually goes down and does not respond atall and when it is up and running the fluctuation in latency is such that I think it would be wise to move back to the old host! What do you guys say?

no man!
fine!

no need to have problem in shifting......
instead this is INDIA BROADBAND FORUM so it should be in India.

[Admin]

Rock this is an India broadband forum and thats the reason it was moved to India but to visit a site the site should be accessible 24/7. Its not that we didint try hosting in India, Its just that the host we are using has trouble providing the promised uptime so rather then waiting for them to improve themselves at our cost why not find some other company be it in India or may be Rackspace Hongkong and keep the site running smoothly?

The problem is that hosting in India is costing about 6 times more then it used to untill last month when it was hosted in USA.

www.indiabroadband.net is the first privately run forum being run on an Indian server is what I believe but to keep it that way we need to make sure that the host provides atleast acceptable levels of uptime if not 100%

Lets see how it goes for the next few weeks and will decide accordingly.

[imrock]

according to what's right do that admin

but i said it because first u shifted in India and then again back to USA!

u will be tired!

[StormShadow]

according to what's right do that admin

but i said it because first u shifted in India and then again back to USA!

u will be tired!

We can always sacrifice latency for uptime.. Most important is Uptime.
What we need is a ~100% up time, a reasonable speed, latency to US server (300~350ms) and last but not the least - quick tech support from host. Moreover hosting is quite expensive here in India and it does not make any monetary sense to host here in India. I think the admin is totally right when he is inclined to go back to the US based server as the up time and support provided by the present host is inadequate.

I am all for it.. I don't mind the site being shifted as long as the site is accessible and reasonably fast.

[Admin]

The tons of money spent on hosting in India would be more then justified if the uptime was anywhere near 99% but the amount of downtime we had this week itself is more then the forums downtime in the last two years put together.

Lets see what the hosting company says about this downtime issue as I am yet to get a response form them on why this server goes offline ever now and then although they have acknowledged the ticket and said they are looking into it.

If it is a network issue I suppose we would have to move again may be Hongkong this time as latency from India to Rackspace server (in their Hongkong DC) is supposed to be less then 120ms and Rackspace are the best of the best when it comes to hosting.

[deepmohan]

I will prefer High Availability and Reliability over Latency.

Downtime is not acceptable where ever it is hosted.

[Preeti_20]

maybe you can see for another week or two how it goes, as its not been long since the site has been moved!!! Instead of judging with something that happened today lets see what happens in the next two weeks and go along with that!!!

[just4kix]

If the downtime has been too much, you could move back.

But I have said so in many posts - never fix things that ain't broken. If there was significant cost advantage in hosting the site here then it would have been a different story.

[rajan1310]

frankly i dont care about the latencies, go for what is cheaper and/or better.

[Admin]

It was a temporary problem as ctrls DC was undergoing some maintainence.

womensforum.in has been running on on of their servers and its been good so far.

I could never move this site indiabroadband.net to Indian DC due to excessive charges and the amount of bandwidth this site uses. Thanks to Aaron we now have a site for Indians which runs within India and we can now enjoy the fast loading pages just like people in North America do.

It would be so nice if Indian government would stop controling bandwidth prices.

If Government allows 100% forign investment in data centres in India then we would be paying a lot less to international bandwidth carriers as a nation as most of the traffic would end up going into domestic data centres and more employmet for Indians and a lot of other benefits.

[Admin]

India has got a lot of potential in my opinion. I dont know how many of you know this but majority of the runing costs for a data center is electricity it uses for air conditioning. India has lots of places where temperatures remain less then 10 degrees all year round. A data center at one of the hill towns would cut costs down a lot provided the bandwidth costs come down which could only happen if the Government is willing.

Iceland is trying to get a share of data center business by providing incentives to companies which set up data centers there. Electricity is cheap and you wont need air conditioning as temperatures are already very low there. India could easily get an upper hand if the Government takes the initiative like it has done for the outsourcing business.

[imrock]

so what's ur plan at all Admin????

will u shift or not???
and if u shift then where?

[Admin]

Forum is running ok right now and if it continues to run fine on this server I dont think there would be any reason to move it out.
If we do move this site it would be Rackspace DC at Hongkong as that is the best facility to cater to Indian audience and they have a very good trackrecord and are well recognized for the quality of services they provide. Latency to India from rackspace is less then 120 which is not as bad as USA data centres.

[Admin]

This is a test ip for rackspace HK and I am getting very good latency here at Newdelhi.

Pinging 120.136.34.10 with 32 bytes of data:

Reply from 120.136.34.10: bytes=32 time=161ms TTL=44
Reply from 120.136.34.10: bytes=32 time=199ms TTL=44
Reply from 120.136.34.10: bytes=32 time=157ms TTL=44
Reply from 120.136.34.10: bytes=32 time=145ms TTL=44
Reply from 120.136.34.10: bytes=32 time=213ms TTL=44
Reply from 120.136.34.10: bytes=32 time=233ms TTL=44
Reply from 120.136.34.10: bytes=32 time=161ms TTL=44
Reply from 120.136.34.10: bytes=32 time=149ms TTL=44
Reply from 120.136.34.10: bytes=32 time=217ms TTL=44
Reply from 120.136.34.10: bytes=32 time=148ms TTL=44
Reply from 120.136.34.10: bytes=32 time=144ms TTL=44
Reply from 120.136.34.10: bytes=32 time=192ms TTL=44
Reply from 120.136.34.10: bytes=32 time=150ms TTL=44
Reply from 120.136.34.10: bytes=32 time=149ms TTL=44
Reply from 120.136.34.10: bytes=32 time=147ms TTL=44
Reply from 120.136.34.10: bytes=32 time=145ms TTL=44
Reply from 120.136.34.10: bytes=32 time=183ms TTL=44
Reply from 120.136.34.10: bytes=32 time=152ms TTL=44
Reply from 120.136.34.10: bytes=32 time=150ms TTL=44
Reply from 120.136.34.10: bytes=32 time=259ms TTL=44
Reply from 120.136.34.10: bytes=32 time=148ms TTL=44
Reply from 120.136.34.10: bytes=32 time=178ms TTL=44
Reply from 120.136.34.10: bytes=32 time=146ms TTL=44
Reply from 120.136.34.10: bytes=32 time=144ms TTL=44
Reply from 120.136.34.10: bytes=32 time=193ms TTL=44
Reply from 120.136.34.10: bytes=32 time=141ms TTL=44
Reply from 120.136.34.10: bytes=32 time=159ms TTL=44
Reply from 120.136.34.10: bytes=32 time=149ms TTL=44
Reply from 120.136.34.10: bytes=32 time=145ms TTL=44
Reply from 120.136.34.10: bytes=32 time=255ms TTL=44
Reply from 120.136.34.10: bytes=32 time=152ms TTL=44
Reply from 120.136.34.10: bytes=32 time=150ms TTL=44
Reply from 120.136.34.10: bytes=32 time=232ms TTL=44
Reply from 120.136.34.10: bytes=32 time=149ms TTL=44
Reply from 120.136.34.10: bytes=32 time=146ms TTL=44
Reply from 120.136.34.10: bytes=32 time=144ms TTL=44
Reply from 120.136.34.10: bytes=32 time=163ms TTL=44
Reply from 120.136.34.10: bytes=32 time=141ms TTL=44
Reply from 120.136.34.10: bytes=32 time=150ms TTL=44
Reply from 120.136.34.10: bytes=32 time=153ms TTL=44
Reply from 120.136.34.10: bytes=32 time=138ms TTL=44
Reply from 120.136.34.10: bytes=32 time=147ms TTL=44
Reply from 120.136.34.10: bytes=32 time=158ms TTL=44
Reply from 120.136.34.10: bytes=32 time=144ms TTL=44
Reply from 120.136.34.10: bytes=32 time=182ms TTL=44
Reply from 120.136.34.10: bytes=32 time=192ms TTL=44
Reply from 120.136.34.10: bytes=32 time=150ms TTL=44
Reply from 120.136.34.10: bytes=32 time=149ms TTL=44
Reply from 120.136.34.10: bytes=32 time=148ms TTL=44
Reply from 120.136.34.10: bytes=32 time=147ms TTL=44
Reply from 120.136.34.10: bytes=32 time=155ms TTL=44

Not bad atall but it still does not justify the price you pay for rackspace....

There must be other options in Singapore or even Bangkok.

[StormShadow]

the admin can also try with servint.net they have been totally great with us. servint have managed vps and dedi. good tech support and servers are available at a very good price.
if u go to WHT u will find lot of good reviews about servint. since I have used servint I can recommend servint. this is no way an advert.

[Admin]

servint.net is from US so it does not solve the purpose as we want something closer to India.

I am not looking to change hosting as the current server is holding up pretty well and the problem we had was planned maintenance and they let me know well in advance but I kindda over looked their e-mail and created an issue out of it which was a bit unfair on them I guess.

[imrock]

servint.net is from US so it does not solve the purpose as we want something closer to India.

I am not looking to change hosting as the current server is holding up pretty well and the problem we had was planned maintenance and they let me know well in advance but I kindda over looked their e-mail and created an issue out of it which was a bit unfair on them I guess.

hello admin!

i faced problem earlier 4-5 days ago.
but from day before yesterday onwards there is no problem........

i can log in anytime.
all plz give ur feedback r facing problems????

if yes then only we need some action....

[essbebe]

@admin for me less than 80ms just now
120.136.34.10
120.136.34.10
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\essbebe>ping 120.136.34.10

Pinging 120.136.34.10 with 32 bytes of data:

Reply from 120.136.34.10: bytes=32 time=79ms TTL=54
Reply from 120.136.34.10: bytes=32 time=80ms TTL=54
Reply from 120.136.34.10: bytes=32 time=79ms TTL=54
Reply from 120.136.34.10: bytes=32 time=78ms TTL=54

Ping statistics for 120.136.34.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 80ms, Average = 79ms

C:\Documents and Settings\essbebe>

[tyler]

Yea, I have noticed a little bit of downtime but I think its also related to time outs and that the system just times out because it cannot reach the host in time. So I think in some cases its just lagging and cannot be accessed.

[StormShadow]

the site is opening very slowly.. lots of packet loss in tracert.. this has been usual during the daytime for the past 3 days now.. no use hosting the site here in substandard Indian DC..

[talktoanil]

Admin: do what you feel is best. earlier site was in US hosting and we never had problem so why you moved to Indian DC ? no one cares where the hosting is , As a user i want site to open when i go for it. that's it.

You can move to US Hosting. No issues.

[anuj]

Site look up time is very short for this site which is a good thing. I think its because of good latency to the server hosting this site.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Anuj>ping 120.136.34.10

Pinging 120.136.34.10 with 32 bytes of data:

Reply from 120.136.34.10: bytes=32 time=124ms TTL=55
Reply from 120.136.34.10: bytes=32 time=124ms TTL=55
Reply from 120.136.34.10: bytes=32 time=124ms TTL=55
Reply from 120.136.34.10: bytes=32 time=125ms TTL=55

Ping statistics for 120.136.34.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 124ms, Maximum = 125ms, Average = 124ms

C:\Documents and Settings\Anuj>



But isn't the IP of this site is 202.65.157.45? Yes it is..

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Anuj>ping indiabroadband.net

Pinging indiabroadband.net [202.65.157.45] with 32 bytes of data:

Reply from 202.65.157.45: bytes=32 time=79ms TTL=57
Reply from 202.65.157.45: bytes=32 time=78ms TTL=57
Reply from 202.65.157.45: bytes=32 time=79ms TTL=57
Reply from 202.65.157.45: bytes=32 time=78ms TTL=57

Ping statistics for 202.65.157.45:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 79ms, Average = 78ms

C:\Documents and Settings\Anuj>

[essbebe]

Airtel Upto 2 Mbps Laptop Dell Inspiron
C:\Documents and Settings\essbebe>ping 202.65.157.45
Pinging 202.65.157.45 with 32 bytes of data:

Reply from 202.65.157.45: bytes=32 time=35ms TTL=53
Reply from 202.65.157.45: bytes=32 time=32ms TTL=53
Ping statistics for 202.65.157.45:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 35ms, Average = 32ms

C:\Documents and Settings\essbebe>
Reply from 120.136.34.10: bytes=32 time=82ms TTL=54

Ping statistics for 120.136.34.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 83ms, Average = 82ms