Thread: bsnl net link problem

I register many complaints through my bsnl land line ph connection at bsnl's automatic computerised system, but no one is solving my complaint.
My complaint is this, i m facing link problem in my bsnl broadband net connection.

Originally Posted by piyushgoswami10

I register many complaints through my bsnl land line ph connection at bsnl's automatic computerised system, but no one is solving my complaint.
My complaint is this, i m facing link problem in my bsnl broadband net connection.

Complain here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Change the splitter and check. Make sure all connections come after the splitter (Check the diagram)



Speak to SDE. Call customer care and ask for his no.

If nothing works , try talking to the Nodal officer or Appellate authority. ID and phone no behind your bill.

My complaint is this, i m facing link problem in my bsnl broadband net connection.

Did you try phone 1500 ?

Please post your problem in BSNL Forum
mentioning modem/model/make/number

Whether you at least connect for some time to Internet and can surf ?

Whether you can post some screen shot (jpg) of modem settings ) ( specially ADSL data showing SNR ATTN etc )

Reply in BSNL forum.

Join BSNL group

I have a similar problem, formerly I was a subscriber to 5 'broad' banned lines, now have only two operational. Many many complaints requests, representations later, last week, the higher ups had serviced the line to 24 hrs connectivity, as the earlier service was ONE MINUTE per THIRTY MINUTE connectivity. Since last night at around 10 pm, every thing is back to what it was earlier, that is service of "UNLIMITED NON-CONNECTIVITY"

I am using a docomo to post this on this forum, hope the bsnl wakes up and responds to its duties.

bsnl malady

Did they change your port in the exchange if not
Ask them to do that.

G-RUT, They said, that they have done it last week, till last night, problem was not worse, but just tolerable. Now it is only NON-CONNECTIVITY galore.

Thanks to BSNL, I have lost major freelancing contracts, which were quite handsome, now, but for bad repute and reviews, and a big whole in my pocket nothing is left.

I am seriously thinking of promoting BSNL on every point I could imagine,

MERA BAH 'RUT' MAHAAN

bsnlmalady

Try link in post no. 2

If nothing works, a written complaint to Nodal officer and / or Appellate authority may help. ID and phone no. on the backside of your bill.

Have you checked other ISP providers , who can/may give better service ?

With 5 Different BSNL landlines with Broadband , you could surrender one, and try another ISP in your area.
( BSNL telephone lines may be quite old,:
New Isp's tend to lay/use new OFC ( optical fiber cables)
for phone and broadband.