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Never ever use Tata photon+!!. The customer service is deceptive.

  1. #1
    Junior Member
    Join Date
    Oct 2012
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    2

    Default Never ever use Tata photon+!!. The customer service is deceptive.

    I registered a cancellation request - 327720925 to Tata photon+ on 21st Sep 2012, atleast 3 days before the billing cycle. The person at the other end took down the request. The following week i received atleast two calls asking me why i wanted to terminate the connection. When i responded that i was not interested, the customer rep did not take that for an answer!. He decided to continue my connection.
    then i called back again on Sep-29th and asked to confirm the connection is terminated. Now a month after this i get a bill with the amount for the service i have not used . The Photon+ service is a bunch of cheats. This awarenesss needs to be spread to the other users who can be taken for a ride. I have atleast warned all my friends and others i know of not buying a photon+ and be taken for a ride. Any buisness or service should have the basic integrity and credibility provided to the users. Without this, the service is valueless.

  2. #2
    The Wizard meetdilip's Avatar
    Join Date
    Aug 2009
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    8,776

    Default

    @ harasseduser2012

    Post this on Tata Photon + forum so that other users will know. This section is for forum related suggestions and complaints.

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