Their customer care service is very bad. Nobody gives a right solution to your problem. Earlier either they don't even pick up ur call or it will be busy. Now atleast they reply to your call. But they are not giving the true solution or right information. I have tried to activate the jumbo south pack since yesterday. they say that it is activated. but iam not getting those channels.
I have called their customer care service since yesterday afternoon about 10 times. Eveytime they say that it will be activated with in 30 minutes to 2 hours. some say 30 mins. some say 2 hours. now so many 2 hours have passed. but not activated.
One fellow attended the call and gathered the details and asked me to wait . I had been waiting for 5 mins and again another fellow picked up asked again for the details of card no. and others.
Still the channels is not coming.
How to set the problem right?
Please don't go for Sun DTH if you are planning to buy one.