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TATA wimax GOOD CUSTOMER SERVICE

  1. #1
    Junior Member
    Join Date
    Apr 2009
    Posts
    1

    Default TATA wimax GOOD CUSTOMER SERVICE

    ok, usually people post here only when they have some complaint but I took the pains to register here only to commend the good customer service of TATA INDICOM WIMAX.

    I have had the connection for over a year now. Here are few comments

    - Speed has been an issue on and off until I figured out a hack.. to get my full bandwidth(not extra). Now I get my allotted bandwidth always. (I guess bandwidth sharing problem is there with most of the other services too.)

    - Service interruption is almost NEVER. very few outages once in 3-4 months I guess.. and that too for just few hours. ( apart from scheduled maintenance )

    - Customer Service : ROCKS. VERY PROMPT. They get a representative visit your premises the very next day itself. My PoE box failed twice due to voltage fluctuation and short circuit due to water. I got it replaced the very next day on both the occasions. I had them visit on couple of other times too.

    kudos to TATA

    -vivek

  2. #2
    Junior Member
    Join Date
    Oct 2008
    Posts
    10

    Talking

    mee too..... i used it 1240 hrs so far.. with min downtime and excellent support from customer support folks.

  3. #3
    Junior Member
    Join Date
    Jun 2009
    Posts
    46

    Default

    what is the hack dat u used to get ur full bandwith??

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