India Broadband Forum

beckam

we all are deciding to do that...we are not going to play hockey over there.... and anyways i have not taken 4mbps internet to surf the net...we need p2p and i download ubuntu updates from p2p which is legal(this is what i am gonna tell them)

albino_dlima

Hi tusharch,
1st thing, Do u have the port no's which r blocked.if yes call up 18002097070 and directly raise a complaint and provide them with the port no's to the execuutive.
2nd thing-as u said u have a Metro-E conn when u call a call centre ask them for a category of ur conn(i.e CAT A or CAT B )if its CAT A then u cant get a static ip because it is thru a cable operator if its CAT B then u can get it.but as per me no ports are blocked by VSNL......plz replz.

tusharch

@ albino
thanx a 10^6 for your feedback. it was quite informative as i didn't know about CAT A / B connection. will check with tata n revert.

Till date, I have placed at least 10-12 complaints with TATA regarding blocked ports via call centre and email, clearly mentioning the port numbers to be unblocked (60000 - 60010). The first 4-5 complaints were closed by them automatically wihout any feedback. Finally i wrote to the nodal officer & warned them to not to close complaints without customer feedback. Also told them that i will complain to TRAI. Nodal officer confirmed that they have unblocked port nos i had requested. But port checker tool from portfoward site reported that ports were still blocked.

While arguing for unblocking of ports, I told them that i want free ports for online trading software, corporate VPN & business related software which cannot function without open ports.

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Latest update is that all ports are unblocked now, and i am getting full throttle of around 490+ kbytes/s. How did this happen ?

Credit for this goes to a team of 10 users including beckam ( i don't know if others are also on this forum) who took the TATA's to task few days back. They made a surprise visit to the nodal officer to complain about blocked ports. Since it was a team of ten people, it made quite a huge impact & result was almost instantaneous -all ports & protocols were unblocked within a week !!! I would like to thank all the members of the team for their initiative !

panchabhut

hmmmm.....
seems like its muscle power that still gets the deal.

albino_dlima

Hi again tusharch,
if ur issue is not addressed by nodal officer u can put forward the details to the Appellate Authority.
Details are:-go to CONTACT US page of VSNL....u'll get the details for the Appellate Authority. This will surely help you.
regards,
Albino Dlima