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Tata is cheating - upload speeds are lower

  1. #1
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    Default Tata is cheating - upload speeds are lower

    Hey guys!

    Anybody got Tata Broadband recently, any plants from more4sure.in?

    I got Infinity 1 Mbps SYM plan which is supposed to be 1 Mbps both directions. However, upload is always 300 Kbps only. I complained around 10 times to Tata customer support and Nodal officer - but only received promises, never any action.

    Then, my friend applied for a Tata connection too and the sales executive told him that Tata upload speed will ALWAYS be 300 Kbps due to some technical reasons, no matter what is written in the official brochure/website. So he adviced my friend to go for another plan, not 1 Mbps SYM because of this.

    If it's true, then Tata is obviously cheating on all clients - publicly promising higher speeds that can be provided technically. They have many plans with 512+ upload speed announced.

  2. #2
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    Thumbs up Tata is cheating - upload speeds are lower

    Hi,you can mail to customer.care@tatatel.co.in to clarify the same.Trust you will get prompt response......

  3. #3
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    Quote Originally Posted by Mukthar View Post
    Hi,you can mail to customer.care@tatatel.co.in to clarify the same.Trust you will get prompt response......
    Okay, will try!

    So far, nobody helped at customerservice@tatacommunications.com - only preliminary answer like "thanks for contacting us".

  4. #4
    Guardian Angel just4kix's Avatar
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    In ADSL, upload speed is never the same as download. Usually upload speed is 1/4th of download speed. But upload speed must be 256 kbps or above (as per TRAI guidelines) to qualify as broadband.
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  5. #5
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    Quote Originally Posted by just4kix View Post
    In ADSL, upload speed is never the same as download. Usually upload speed is 1/4th of download speed. But upload speed must be 256 kbps or above (as per TRAI guidelines) to qualify as broadband.
    We are not talking about ADSL. More4sure plans are not ADSL broadband.

    Moreover, who cares what is the maximum upload speed as per standards, if the advertised maximum upload speed is equal to maximum download speed. You have to keep your promises given in marketing/ad campaigns, otherwise - you are cheating as per laws.

  6. #6
    Platinum Member talktoanil's Avatar
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    Default More4sure

    So is More4sure a cable net ? or wi-max?

  7. #7
    Bronze Member Gaurav Rao's Avatar
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    for night unlimited...
    we are getting around 20-30kbps of upload speeds...........
    *****We WIll FiNd WaY oR mAke oNe....*****

  8. #8
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    Quote Originally Posted by dusterio View Post
    Hey guys!

    Anybody got Tata Broadband recently, any plants from more4sure.in?

    I got Infinity 1 Mbps SYM plan which is supposed to be 1 Mbps both directions. However, upload is always 300 Kbps only. I complained around 10 times to Tata customer support and Nodal officer - but only received promises, never any action.

    Then, my friend applied for a Tata connection too and the sales executive told him that Tata upload speed will ALWAYS be 300 Kbps due to some technical reasons, no matter what is written in the official brochure/website. So he adviced my friend to go for another plan, not 1 Mbps SYM because of this.

    If it's true, then Tata is obviously cheating on all clients - publicly promising higher speeds that can be provided technically. They have many plans with 512+ upload speed announced.
    How much download speed do you get?

  9. #9
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    Check your download and upload at Speedtest

  10. #10
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    http://202.54.49.194/registration/speedtest/index.html

    tata guys can use above url for speed check, this is what CC asks to use when u call them about speed issues

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