Thread: Please do not go for TATA Photon

Hi Friends

Please do not opt for TATA Photon, when you intially go for sign-up they will tell you all impossible statements, once after you taking the connection, they will start torturing you.

In my case I have taken a connection with 3GB plan, and they said they wont consider for browsing and chatting. After 15 days I have seen my bill stating that 1800/- and they disconnected my account.

Beware my friends, they just bluf you and all the way TATA again go for cheating their customers.

Regards
Praveen

Originally Posted by praveenkumar123

Hi Friends

Please do not opt for TATA Photon, when you intially go for sign-up they will tell you all impossible statements, once after you taking the connection, they will start torturing you.

In my case I have taken a connection with 3GB plan, and they said they wont consider for browsing and chatting. After 15 days I have seen my bill stating that 1800/- and they disconnected my account.

Beware my friends, they just bluf you and all the way TATA again go for cheating their customers.

Regards
Praveen

Dear Customer,

Greetings from Tata Indicom!

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.

Please do write to us at customer.care@tatatel.co.in, with your contact details (address and connection details).

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

i had same kinda problem, in 11 days i got a bill of 2500 just cause i downloaded above the limit!!!

Hi
After purchasing Tata photon in the month of feb I started facing problem of connectivity in the month of April (24th april) The complained wsa raised but when the executive came the unit found to be working well
Next day when again the problem started I called the service executive Mr. Harshad who didn’t respond my calls and I took decision to visit there office ta pimpri on Mumbai Pune highway sitting in the office itself when I called him up he cut my calls atleast 3 times and I have to make him aware about my presence in the office and force him to come with me to resolve the issue he gave me the report that the unit is faulty and needs repair
The modem supplied was made by Huwai The tata photon technical person took 3 days to come and visit and he gave me the report that the modem is faulty and need to be serviced at huwai service station only
The unit was directly sold by tata indicom and delivered by one Mr. Shailesh who claims to be a tata tele service employee who didn’t give the receipt of the same
Huwai service station asked for the original receipt which was communicated to Shailesh who’s phone no is 9225520125 and tata tele service nodal officer
Its more than 6 days neither the receipt was delivered nor any action is taken from tata tele services except for the assurances tha the problem will be solved within 48 working days ( now its around 120hours are already over and still the answer is same)
In the mean time I went to tata teleservce office located at pimpri
Where in the service executive over there claimed that the unit can be repaired over here itself (3rd of may) this is the facility provided by tata teleservice from 1st may surprisingly none other than Mr. Vishal was aware about this service including there service executive sitting next to him
As of now the situation is that the the unit is lying idle and tata teleservice is not giving me the service
WITH THE EXPERIENCE OF MINE I STRONGLY RECOMMEND ALL OF YOU NOT TO OPT FOR THE TATATELESERVCES IN ANY FORM
SANJEEV BADAMI

too bad fr TaTa

Originally Posted by badamisb

Hi
After purchasing Tata photon in the month of feb I started facing problem of connectivity in the month of April (24th april) The complained wsa raised but when the executive came the unit found to be working well
Next day when again the problem started I called the service executive Mr. Harshad who didn’t respond my calls and I took decision to visit there office ta pimpri on Mumbai Pune highway sitting in the office itself when I called him up he cut my calls atleast 3 times and I have to make him aware about my presence in the office and force him to come with me to resolve the issue he gave me the report that the unit is faulty and needs repair
The modem supplied was made by Huwai The tata photon technical person took 3 days to come and visit and he gave me the report that the modem is faulty and need to be serviced at huwai service station only
The unit was directly sold by tata indicom and delivered by one Mr. Shailesh who claims to be a tata tele service employee who didn’t give the receipt of the same
Huwai service station asked for the original receipt which was communicated to Shailesh who’s phone no is 9225520125 and tata tele service nodal officer
Its more than 6 days neither the receipt was delivered nor any action is taken from tata tele services except for the assurances tha the problem will be solved within 48 working days ( now its around 120hours are already over and still the answer is same)
In the mean time I went to tata teleservce office located at pimpri
Where in the service executive over there claimed that the unit can be repaired over here itself (3rd of may) this is the facility provided by tata teleservice from 1st may surprisingly none other than Mr. Vishal was aware about this service including there service executive sitting next to him
As of now the situation is that the the unit is lying idle and tata teleservice is not giving me the service
WITH THE EXPERIENCE OF MINE I STRONGLY RECOMMEND ALL OF YOU NOT TO OPT FOR THE TATATELESERVCES IN ANY FORM
SANJEEV BADAMI

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by badamisb

Hi
After purchasing Tata photon in the month of feb I started facing problem of connectivity in the month of April (24th april) The complained wsa raised but when the executive came the unit found to be working well
Next day when again the problem started I called the service executive Mr. Harshad who didn’t respond my calls and I took decision to visit there office ta pimpri on Mumbai Pune highway sitting in the office itself when I called him up he cut my calls atleast 3 times and I have to make him aware about my presence in the office and force him to come with me to resolve the issue he gave me the report that the unit is faulty and needs repair
The modem supplied was made by Huwai The tata photon technical person took 3 days to come and visit and he gave me the report that the modem is faulty and need to be serviced at huwai service station only
The unit was directly sold by tata indicom and delivered by one Mr. Shailesh who claims to be a tata tele service employee who didn’t give the receipt of the same
Huwai service station asked for the original receipt which was communicated to Shailesh who’s phone no is 9225520125 and tata tele service nodal officer
Its more than 6 days neither the receipt was delivered nor any action is taken from tata tele services except for the assurances tha the problem will be solved within 48 working days ( now its around 120hours are already over and still the answer is same)
In the mean time I went to tata teleservce office located at pimpri
Where in the service executive over there claimed that the unit can be repaired over here itself (3rd of may) this is the facility provided by tata teleservice from 1st may surprisingly none other than Mr. Vishal was aware about this service including there service executive sitting next to him
As of now the situation is that the the unit is lying idle and tata teleservice is not giving me the service
WITH THE EXPERIENCE OF MINE I STRONGLY RECOMMEND ALL OF YOU NOT TO OPT FOR THE TATATELESERVCES IN ANY FORM
SANJEEV BADAMI

Dear Customer,

Greetings from Tata Indicom!

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by Tata Indicom

Dear Customer,

Greetings from Tata Indicom!

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

i like this dialogue...