Thread: I am not very happy with tata indicom

I am not very happy with tata indicom. it is very very slow

Originally Posted by raman1

I am not very happy with tata indicom. it is very very slow

Dear Mr.Raman

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details and your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by raman1

I am not very happy with tata indicom. it is very very slow

Please include your problem thoroughly, about how your connection is slow.. is it slow on opening websites, or on downloads, or all bases..

this will help them to sort out your problem more easily..

Welcome to the club. I've been suffering with this pathetic internet connection since i shifted to pimpri, near pune. The connection has never reached maximum speeds in the past 2 years. 256 hardly ever downloaded at more than 26kbps, 384 reached kbps only if i was lucky, and 512 doesn't make it past 55. Not to mention the fact that customer care often has no idea whether my bill was delivered or not.

Now that I think what a headache getting getting the connection was in the first place, i kick my self in the ass everytime i download something.

Im just happy that BSNL has finally come to my apartment complex. I can finally be free of TataCrapicom.

Since the past 5 days speed is so horrible (browsing,downloading and lag spikes when playing online games such as css/hon), whenever you call customer support they are clueless, they tell you to do the same 'troubleshooting steps' everytime, I made 4 complaints, they all get closed without fixing the problem, what the hell is this? how can they just close complaints without even fixing the problem, I haven't even received a call from engineer or Tata office asking me whether the problem is resolved or not. Really is this how you treat your customers Tata?